XenonPro

Wilmington, United States
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4.15
Based on 20 Reviews

5

60.00%

4

20.00%

3

5.00%

2

5.00%

1

10.00%
About XenonPro

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.

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Tak
CA

Great product & service I had a very bad experience at the beginning as it’s very annoying to get tech support through chat only, as one of my lights where not working. As long as you give yourself lots of time, they will go step by step to find the exact issue. Unfortunately in my case it was not an installation issue, it was a defaulty ballast. But once they found the issue, they kindly sent out a replacement part right away. I really appreciate having good service and good quality products. Their products are definitely worth the price. And having peace of mind, knowing that they will replace any defective part with out hesitation as long as you take time and go through their tech.

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DH
GB

Jump pack wouldn't even turn engine over… Purchased one of their J1003 jump packs with tire inflator. It worked fine with the tire inflator, but I tried to jump one of our work trucks with it, and had to return to the shop for jumper cables when it failed to turn over the engine. Another time I went to Costco, left my headlights on, and returned to a dead battery. Having nothing else but this jump pack, I thought I'll have to try it, but I didn't have my hopes up. Again, it failed to even turn the engine over despite reading 89% after the first time I tried using it. I walked over to the tire center and asked if they could give me a jump start. The technician handed me a portable jump pack, I hooked it up, and my car fired right up. I just have a Honda CR-V, not a big diesel or anything. As soon as I got home, I threw all of it in the dumpster.

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Paul
GB

Tking back my bad review I wrote a review two days ago giving 1 star. I contacted the company again and chatted with Kevin a manager. After exlianing the whole problem Kevin is sending me a complete kit at no charge - THAT'S MAKING THINGS RIGHT, am taking back my bad review

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CTS Transfer
CA

Issues on 4300K HID We have been using Xenon Pro HID's for almost a year now. The first set worked well so we ordered more sets for the rest of our trucks but the lasts sets have brought us a lot of trouble. The bulbs didn't always light up on some of the sets and another issue is that the lifespan of these bulb is only around 100 to 200 hours which I hope they will improve.

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Gary
CA

Fantastic Service & Lifetime Warranty I purchased LED headlights back in 2020 and have been using them happily ever since. They have been the best set of LED’s I’ve ever experienced. Fast forward to March 2024 and headlights started flickering and going out, I contacted XenonPro to see if anything could be done and sure enough they stand behind their product without question. In a few short minutes my warranty claim was approved over chat and was sent a new pair of LED headlights for my car. Fantastic service and they completely stand behind their product and offer a lifetime warranty; they made my day!

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