Never received previous refill Never received previous refill. I had a total of 4 cylinders and now I only have 2. I have tried to contact your company several times and no response.

Terrific Turnaround Time Returning the CO2 cylinders couldn't be easier and the turnaround in receiving the new cylinders in less than one week from the return definitely exceeded my expectations. Nicely done!!

Overcharging I was overcharged with no warning for my first order. I made the mistake of buying 4 cylinders to start with, and Aarke decided on its own that I should have 1 cylinder in my first order - and charged me $37 for a refill when I was expecting $21. Left a bad taste in my mouth and I recommend that people be careful when ordering cylinders. Second order was as expected: 2 cylinders for $42.

Fast warranty service I had a warranty issue and it was amazing how quickly a replacement arrived! Excellent service and a lovely product.

Aarke did an outstanding job handling… Aarke did an outstanding job handling the return and replacement of my cylinders. FedEx, as usual, was inexplicably slow, with my package sitting for more than 24 hours at a time en route to Maine.