
Caroline McNeill
GBAbsolutely loved my experience shopping… Absolutely loved my experience shopping on Made Trade! It’s so wonderful knowing that every item has been researched ensuring that it’s ethically sourced. Everything I’ve purchased from this site has been amazing quality and the items I’ve purchased for gifts have been home runs! Don’t miss out on Made Trade items either! The tote bag is a MUST!

Yaisha
PRI ordered two items. One never got here; the other one was not what we ordered. They were kind in the email communication, but I ordered two items, one never arrived and the other one arrived one month later and it didn't fit the description of the item, so we returned it. They were either "handcrafting it", or "the U.S. Post Office returned the package" because of an insufficient address when I had given them my correct address and it was clear in the order receipt email, or the package "is delayed" again, or "we're keeping a close eye on the tracking." In this same address, I frequently receive the items I purchase online from other sellers, and I've never had a problem with a returned item or a delayed item this long. They refunded one of the orders quickly, but after 30 days of not receiving the second order and asking for a refund THREE TIMES, I had to let them know I was opening a dispute in PayPal and filing a complaint in the Bureau of Consumer Affairs and also following the guidelines of the Federal Trade Commission for this matter. Then they issued the second refund. Sadly, I will not purchase again from this seller. As evidence for what happened, I have the emails exchanged between the seller and myself. When the second item arrived, we opened it carefully. It didn't fit the description nor it matched the answers to further questions we asked about the item, which we had received from Made Trade and had made us decide tu purchase it. I am too disappointed to trust in them again.

Amber
GBPillows are great Pillows are great. Soft fabric. Beautiful colors. Excellent quality. Perfect. And I feel better about not purchasing something from a chain and am more hopeful my money is supporting the right people.

Lauren
GBGreat sustainable gifts I love Made Trade's products! I've bought quite a few home decor pieces and clothing items from them over the years for myself and as gifts and everything is absolutely stunning. I really value handmade items that are made in ethical conditions, so I appreciate how transparent this company is with their process.

Maggie Cunningham
GBGreat experience and concept I've purchased several items from Made Trade over the years and had a great experience. I love how easy it is to search, the product photos are beautiful and the descriptions are clear. Made Trade makes it so much easier to shop ethically!