Brilliant Service I am not a cost shopper. I go to this company because they have the fasteners I need. Their pricing is fair value not cheap or high. They get you your order in a couple days. Quality is always good.

To whom it may concern To whom it may concern : Will call team member Tommy Ortega is the most processional / talented / nicest person at this McMaster Carr location , he’s all over the place very Knowledgeable, respectful among other things that I Might be missing out , I’ve been coming here for over a year and not once he’s made a mistake or left any thing out from all the orders that we have placed . Thumbs 👍🏽 up and keep up the good work Tommy !!! Sincerely : A very happy customer 🙂🙂🙂🙂

Completely ridiculous shipping rules Completely ridiculous shipping rules. I placed an order online to be shipped to my customer location (that I have shipped to previously). Received a confirmation email and then was subsequently contacted by a rep stating they intercepted my order so UPS could return it as they could not ship to a third party. If I'm paying by credit card, why do they care who I'm shipping my items to?? It mentions nothing about this "rule" on their website.

Shipping Cost Surprise - Huge! I recently placed a small order - just over $20 - with McMaster-Carr. During the order process I was not able to see, or even estimate, the shipping cost. All I got on the order page was "shipping and tax will be added." OK, I figured, I'll take a chance. 24 hours later, my shipment was in the mail and I finally got a receipt showing the shipping (and tax) amount. Turns out the shipping was more than 40% of the total order, making it substantially less competitive with other suppliers. My advice: (1) shop around. (2) If you MUST buy from McMaster-Carr, don't press "buy" until you know the shipping cost.

Tall tree standing in a briar patch. I have been in business about 27 years now. I am in the process of closing my place due to health reasons. I have bought from McMaster the whole time. Not once have they given me reason to complain. Their telephone staff is run by fine Southern (polite) people, which are still there despite having a well-working website. Yes, their prices may be a bit higher because you are getting industrial-quality goods and not the junk you find at your local big box. Finally, go to your local favorite and ask for a 3/16" transfer punch. See if they even know what it is. Then see if they will sell it to you individually for a couple of bucks. McMaster will.