Redzone1ny
GBGreat product. Bad customer service I ordered 3 color flex strip lights and 1 rigid 4 LED strip cool white lights. 2 weeks later i only received 1 color kit and the rigid cool white kit. The lights work great and have used their light kits before on other projects and find them to be great. I attempted to contact them via email and phone with no response. If they had at least contacted me to let me know some of my items were on back order i would have given them a 5 star review but after 2 weeks of waiting for the product and only getting half of what i ordered and no notification of any issues or responding to my contacts is unacceptable. I hope they can resolve this and make it right.
Justin
GBI'd give 0 stars if I could. I'd give 0 stars if I could. We ordered $650 worth of lights to do a residential project. Mike was very helpful getting stuff out to us in a timely manner. We recieved parts that were malfunctioning. I called & emailed the company around 30 times with one call back to get replacements coming. I missed that call, & continued to call & email with no effort from the company to return my calls. I went ahead & ordered the replacements because we needed to finish the job. As you can guess, I emailed wondering a date of arrival for our new merchandise & haven't received any response in a week. The funny part, the company had no problem running my credit card immediately after I placed the order. Very disappointed with their customer service.
Christina
GBExcellent Service. Fast Shipping. I contacted LED Bar Lighting about lights for my kitchen and they helped me through the entire project...they even put the order together for me to make sure I ordered the right stuff! Got the order within a few days and installed it within a day. It looks absolutely amazing and now I get countless compliments on my kitchen. Thanks BarLighting.com!!
Ryan
GBTerrible customer service Placed an order on 2/28. Received an email saying that the order was received. Here it is 3/21 and I still have not heard anything about a shipment or tracking or anything. I've emailed twice and will call today but from other reviews, I'm guessing that won't be very productive either as it doesn't seem like they answer their phone. I'd order elsewhere if I were you.
Laura Cody
GBI don't know what happened to their… I don't know what happened to their used to be quality made led lights. now it's not that durable. I ordered a 10 meter strip for my living room a week ago and now, they're not even working.