Customer - STL
GBGreat products - I have used the products for accent home bar project and now a kitchen remodel for under counter and upper cabinet accent lighting. Products are excellent. If I have one suggestion would be to provide some incentive for users to film their installations & upload to youtube. I think would be easier to visualize w/o all the music, etc. You could create a library of different applications. It is fairly simple to use but I think if you made it even simpler, you would sell more people that might be otherwise uncomfortable via the internet.
Justin
GBI'd give 0 stars if I could. I'd give 0 stars if I could. We ordered $650 worth of lights to do a residential project. Mike was very helpful getting stuff out to us in a timely manner. We recieved parts that were malfunctioning. I called & emailed the company around 30 times with one call back to get replacements coming. I missed that call, & continued to call & email with no effort from the company to return my calls. I went ahead & ordered the replacements because we needed to finish the job. As you can guess, I emailed wondering a date of arrival for our new merchandise & haven't received any response in a week. The funny part, the company had no problem running my credit card immediately after I placed the order. Very disappointed with their customer service.
Eric
GBStill have NO lights 3 weeks out. I placed my order and received the confirmation email with total price and order number. It has been almost 3 weeks and still no lights or a response to any of the 3 emails I have placed with this company. I guess they leave me no choice but to call credit card company and file an unauthorized transaction.
Romy
GB4 Strip Cool White LED Kit I purchased the 4 Strip Cool White LED Kit, and they look absolutely great!! Fast delivery as well. The only reason for the 3 star is that I didn't have a great customer service experience. I sent an email inquiry, and it took almost a week to respond. They're email reply didn't even fully answer my question. Otherwise, the product looks great.
Christina
GBExcellent Service. Fast Shipping. I contacted LED Bar Lighting about lights for my kitchen and they helped me through the entire project...they even put the order together for me to make sure I ordered the right stuff! Got the order within a few days and installed it within a day. It looks absolutely amazing and now I get countless compliments on my kitchen. Thanks BarLighting.com!!