I do not know why people get mad at… I do not know why people get mad at their products, as for me all is fine completely and totally, I hope we can order again from them entirely and absolutely. My new LED lamps works absolutely as best as my old ones, so maybe it was bad series of them.

Great products - I have used the products for accent home bar project and now a kitchen remodel for under counter and upper cabinet accent lighting. Products are excellent. If I have one suggestion would be to provide some incentive for users to film their installations & upload to youtube. I think would be easier to visualize w/o all the music, etc. You could create a library of different applications. It is fairly simple to use but I think if you made it even simpler, you would sell more people that might be otherwise uncomfortable via the internet.

Terrible customer service Placed an order on 2/28. Received an email saying that the order was received. Here it is 3/21 and I still have not heard anything about a shipment or tracking or anything. I've emailed twice and will call today but from other reviews, I'm guessing that won't be very productive either as it doesn't seem like they answer their phone. I'd order elsewhere if I were you.

I'd give 0 stars if I could. I'd give 0 stars if I could. We ordered $650 worth of lights to do a residential project. Mike was very helpful getting stuff out to us in a timely manner. We recieved parts that were malfunctioning. I called & emailed the company around 30 times with one call back to get replacements coming. I missed that call, & continued to call & email with no effort from the company to return my calls. I went ahead & ordered the replacements because we needed to finish the job. As you can guess, I emailed wondering a date of arrival for our new merchandise & haven't received any response in a week. The funny part, the company had no problem running my credit card immediately after I placed the order. Very disappointed with their customer service.

Good lights, but your mileage may vary on the adhesive strips. The lighting strips themselves appear to be nicely constructed and give out some good light. However, the adhesive strips you use to mount them to the back of your TV either require more surface area than some TVs will provide, or just aren't fond of some TV back-plate material (Samsung 65" Plasma). Not even a day later and they are hanging off.