Terrible customer service Placed an order on 2/28. Received an email saying that the order was received. Here it is 3/21 and I still have not heard anything about a shipment or tracking or anything. I've emailed twice and will call today but from other reviews, I'm guessing that won't be very productive either as it doesn't seem like they answer their phone. I'd order elsewhere if I were you.

Still have NO lights 3 weeks out. I placed my order and received the confirmation email with total price and order number. It has been almost 3 weeks and still no lights or a response to any of the 3 emails I have placed with this company. I guess they leave me no choice but to call credit card company and file an unauthorized transaction.

Could be alot better, if they return. As of this review the website has been taken offline. Like others before me I had tried calling but to no avail. Surprisingly they did finally ship my item after almost a month of waiting. The led kit is pretty damn nice and I'm glad I ordered it but their customer service and shipping speed definitely need some work but with the website offline it seems that they might be gone. Should this company return I really hope they fix these issues and that everyone who did order from them recently get their items.

Love the LED bar lighting! Received our orders (2 separate) promptly and without issue. The first was for a multi-colored set that is installed under cabinets/counter tops in our new bar. It looks fantastic! After that good experience we ordered a smaller set of clear lights to back light a large stained glass piece. Again, service was great and the final product looks fantastic. Both sets were easy to install and exactly as described.

Great products - I have used the products for accent home bar project and now a kitchen remodel for under counter and upper cabinet accent lighting. Products are excellent. If I have one suggestion would be to provide some incentive for users to film their installations & upload to youtube. I think would be easier to visualize w/o all the music, etc. You could create a library of different applications. It is fairly simple to use but I think if you made it even simpler, you would sell more people that might be otherwise uncomfortable via the internet.