Marie Welch Haag
GBI love Aidan Gray products.I have… I love Aidan Gray products.I have several chandeliers of his in my house, candlesticks, planter urns, a mirror, a sideboard, and my next purchase will be the French iron Urn Planter. They are made well, the colors and distressing are perfect, and they pack their products very well. Keep up the good work Aidan Gray!
Melanie Markham
GBLove yalls products and costumer… Love yalls products and costumer service for trade members! If I could offer one suggestion, it would be to better organize the site so I can view all chairs or all lighting instead of bouncing around from the lux and everyday--would make shopping go a lot quicker!
Karan Nestor
GBAfter the order was placed but well… After the order was placed but well before shipment, I contacted customer service to change the ship to address on the order. Unfortunately, I did not note the CSR's name. I was told that I would be called back to ensure the ship to address was changed on the order. She did contact me and told me that the shipping address had been changed and there wouldn't be a problem with the shipment. Unfortunately, that did not happen and the shipment went to the wrong address.
Richard Garafalo
GBThe website should give the… The website should give the measurements including the shade. Your product description for the Abella buffet lamp lists the height of the lamp as 34.75 inches. However that does not include the height of the lamp shade making the overall height of the lamp about 40 inches which makes a big difference. We never would have ordered a lamp of that height. The description is misleading.
Vicki
GBFirst time customer. Have not received any shipping information This is the first time I have ordered from Aidan Gray. I ordered lighting ($1895) through their website on April 27, 9 days ago. I received a confirmation, but tracking information has not been provided. I called and left a VM and sent an email earlier this week, Monday I believe, with no response. I called the next day and spoke with John, who was very kind and offered to get in touch with someone so that perhaps I could get shipping information soon. I am absolutely bewildered as I've never waited this long to get shipping information when something is in stock. The confirmation states that the order will be processed immediately. My husband has a small company and I can assure you that communication is never like this. I expect more from Aidan Gray.