First time customer. Have not received any shipping information This is the first time I have ordered from Aidan Gray. I ordered lighting ($1895) through their website on April 27, 9 days ago. I received a confirmation, but tracking information has not been provided. I called and left a VM and sent an email earlier this week, Monday I believe, with no response. I called the next day and spoke with John, who was very kind and offered to get in touch with someone so that perhaps I could get shipping information soon. I am absolutely bewildered as I've never waited this long to get shipping information when something is in stock. The confirmation states that the order will be processed immediately. My husband has a small company and I can assure you that communication is never like this. I expect more from Aidan Gray.

We have purchased from Aiden Gray for… We have been purchasing for our clients from Aidan Gray for over a decade. They always amaze us with their wide range product offerings from exquisite lighting, furniture, accessories, reproductions, one of a kind antique treasures from around the world and their modern collections. We can always count on them as a go to for beautiful quality products.

I ordered my wife an antique coffee… I ordered my wife an antique coffee table for a gift on 5/11. We live in Frisco, thought the easiest option would be to pickup at the warehouse. After six calls, ( the individual who I have connected with ( twice) was very friendly), attempting to schedule a pickup date. Thus far, still no response from the warehouse.

Need to get rid of Burke decor..waited… Need to get rid of Burke decor..waited a month to get lamps & after canceled & order from Aiden Gray Burke decor lamps came the same day. Called American Express to refund my money from Burke decor. Now waiting to find out how to send the lamps back I cancelled. Don’t need 4 lamps...horrible experience. Very time consuming because of all the emails and phone calls that had to be made. Most ironic is the day I cancelled the lamps Burke decor said it would be another couple of days before they could tell me the status of lamps!!!!!and then WOW show up. All documented with American Express who has refunded my money from Burke decor...very very suspicious.

Our #1 vendor of new items!! We have carried AGH in our store for a few years now, and they are our #1 vendor! We have over 200 AGH items in our showroom, mixed with our imported European antiques and we get more compliments from our customers on how they blend so well together. The team at AGH is incredible...I know I can count on them at any time. We get excited each and every time new items are introduced to the line...we are never disappointed. Thanks to everyone!!