My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them

Worth the wait 😀 The medicine was packaged well with detailed instructions. The 10 % off my next purchase is very much appreciated. I was initially disappointed in the slower than expected shipping time. It was mailed 1st class so I guess USPS at Christmas time is to blame.

Great price!!! First time user here. Setup was easy, cost for my dog's specific medication was best overall suppliers searched. Will reserve final experience judgement after meds are delivered and I'm able to configure my autoship properly. So far, so good!

Great service The representative was helpful and promptly contacted our vet to take care of the prescribing procedure. Our package came asap. One suggestion- put a little treat in the box. Thanks so much!

Order Processing This is the first time I've dealt with ONLYVET, but it surely won't be the last. The processing of my order for Heartgard and Nexgard was done in a short time and the lady processing them went out of her way to be certain I was informed about the shipment limit for the tablets as the Vet had written the Rx in a fashion that did not align with the required shipment amounts. Very Professional and helpful!