Anonymous
GBGreat service The representative was helpful and promptly contacted our vet to take care of the prescribing procedure. Our package came asap. One suggestion- put a little treat in the box. Thanks so much!
Pet lover
GBWorth the wait 😀 The medicine was packaged well with detailed instructions. The 10 % off my next purchase is very much appreciated. I was initially disappointed in the slower than expected shipping time. It was mailed 1st class so I guess USPS at Christmas time is to blame.
Ally
GBMy autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them
Libby
GBHappy, with a side of annoyance Although I’m very happy with OnlyVetMeds.com, there is something that annoys me. There is a medication that I order on a regular basis. I don’t understand why, with each order, I have to go through the entire process as though it’s the first order. Since the script is on file with multiple refills, why isn’t there a much more user-friendly, easy & efficient way of ordering?
customer
GBOrder Processing This is the first time I've dealt with ONLYVET, but it surely won't be the last. The processing of my order for Heartgard and Nexgard was done in a short time and the lady processing them went out of her way to be certain I was informed about the shipment limit for the tablets as the Vet had written the Rx in a fashion that did not align with the required shipment amounts. Very Professional and helpful!