Incredible frustrated Incredible frustrated with this company. My first order for Tri-heart was cancelled by OVM because their Pharmacist was not licensed MA. So then I placed a second order to be shipped to a relative in NY. A week after that order OVM told me the product is not available. The offered me a alternate product for $48 additional. This whole experience feels like a bait and switch. They also have the written prescription from my vet so I can't order the product elsewhere unless they return the prescription, which they have not done. Shop a more reputable vet supply store. And don't bother calling them as you will never get anyone to answer the phone.

Happy, with a side of annoyance Although I’m very happy with OnlyVetMeds.com, there is something that annoys me. There is a medication that I order on a regular basis. I don’t understand why, with each order, I have to go through the entire process as though it’s the first order. Since the script is on file with multiple refills, why isn’t there a much more user-friendly, easy & efficient way of ordering?

Good prices and mostly easy-to-do… Good prices and mostly easy-to-do website. The graphics on the order site could have been just a little bigger and have more contrast, to make it easier to see and input all the required info. It was just a little frustrating having to type in all the pet info twice, maybe when ordering a second medication, you could just put the pets name, and not have to go through the breed, year born, and sex questions a second time. Also, why do you have to input the vets name, clinic, address etc, a second time? Do people really have two different vets, one for the Heartgard and a different vet for the Nexguard?

Their site was easy to navigate and… Their site was easy to navigate and they had the medication I was looking for at a great price. I qualified for free shipping based on the amount I spent and their was a promo code listed clearly at the top of their page that I was also able to use. They offer auto shipping for medication so I don’t have to worry about ordering it again on time for future doses. Very pleased so far and I’m sure it will be delivered within the estimated time frame.

5-star Service Great, pretty much all-encompassing, selection of products! Fast service at affordable pricing - what more could you ask for!? I really like the auto-ship feature as it helps to avoid the “panic order” if forgotten.....just set it and forget it. Another benefit is the communication between your veterinarian and OnlyVetMeds.com - it’s seamless. Kudos to the OVM Team for providing a wonderful service to the pet community! Hats off to you all!