VERY pleased! Website is very user friendly. Love the way the check out is formatted, making it easy to select whether or not you want an auto-renewal, for which pet, and whether or not your vet will be providing the Rx. The prices are SO reasonable, and I was very happy that there was free shipping, and no one trying to sell you things as you checked out. I am VERY happy with them so far! Looking forward to using them!

Good prices and mostly easy-to-do… Good prices and mostly easy-to-do website. The graphics on the order site could have been just a little bigger and have more contrast, to make it easier to see and input all the required info. It was just a little frustrating having to type in all the pet info twice, maybe when ordering a second medication, you could just put the pets name, and not have to go through the breed, year born, and sex questions a second time. Also, why do you have to input the vets name, clinic, address etc, a second time? Do people really have two different vets, one for the Heartgard and a different vet for the Nexguard?

My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them

Happy, with a side of annoyance Although I’m very happy with OnlyVetMeds.com, there is something that annoys me. There is a medication that I order on a regular basis. I don’t understand why, with each order, I have to go through the entire process as though it’s the first order. Since the script is on file with multiple refills, why isn’t there a much more user-friendly, easy & efficient way of ordering?

Worth the wait 😀 The medicine was packaged well with detailed instructions. The 10 % off my next purchase is very much appreciated. I was initially disappointed in the slower than expected shipping time. It was mailed 1st class so I guess USPS at Christmas time is to blame.