Ben was very respectful and helpful in… Ben was very respectful and helpful in rolling over my account. It's too bad the roll-over wasn't more successful as my dog has been suffering ever since. The overnight service is greatly appreciated.

Happy customer… Have ordered many items from you over the years and have always had exceptional service. Your website is easy to use and you expedite the order quickly. I don't know what I would do without your services. You are reasonable, dependable and efficient.

I could not ask for better service… I could not ask for better service representatives!! Serena was very helpful in getting my order completed and was so kind and professional speaking with me. I will definitely be continuing to use them for all my fur babies needs. Plus the price of their items were the cheapest I found in the internet. Believe me I researched it in depth due to the wide pricing variation. Thank you!!

Great service The representative was helpful and promptly contacted our vet to take care of the prescribing procedure. Our package came asap. One suggestion- put a little treat in the box. Thanks so much!

My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them