customer
GBI had prompt service on the first… I had prompt service on the first order, and so far this order has proceeded with the same efficiency. I very much appreciate that you verify from the Vet. That saves me a lot of time and energy. My only suggestion would be to put the dosage of the medicine on the paperwork, I had to look to the bottle to confirm the amount rather than the paperwork sent with the first order. Very pleased with your service overall.
Anonymous
GBGreat service The representative was helpful and promptly contacted our vet to take care of the prescribing procedure. Our package came asap. One suggestion- put a little treat in the box. Thanks so much!
Ally
GBMy autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them
Jane E.
GBHappy customer… Have ordered many items from you over the years and have always had exceptional service. Your website is easy to use and you expedite the order quickly. I don't know what I would do without your services. You are reasonable, dependable and efficient.
Melissa
GBExcellent customer service My vet suggested an additional purchase when onlyvetmeds contacted them for my dogs prescription. They promptly called me and left a message. Before I could get back to them the next day they tried to call again. They went the extra mile to make sure I had my dog's meds covered for a month at a time. Thank you only vet meds!