Their site was easy to navigate and… Their site was easy to navigate and they had the medication I was looking for at a great price. I qualified for free shipping based on the amount I spent and their was a promo code listed clearly at the top of their page that I was also able to use. They offer auto shipping for medication so I don’t have to worry about ordering it again on time for future doses. Very pleased so far and I’m sure it will be delivered within the estimated time frame.

Happy, with a side of annoyance Although I’m very happy with OnlyVetMeds.com, there is something that annoys me. There is a medication that I order on a regular basis. I don’t understand why, with each order, I have to go through the entire process as though it’s the first order. Since the script is on file with multiple refills, why isn’t there a much more user-friendly, easy & efficient way of ordering?

Incredible frustrated Incredible frustrated with this company. My first order for Tri-heart was cancelled by OVM because their Pharmacist was not licensed MA. So then I placed a second order to be shipped to a relative in NY. A week after that order OVM told me the product is not available. The offered me a alternate product for $48 additional. This whole experience feels like a bait and switch. They also have the written prescription from my vet so I can't order the product elsewhere unless they return the prescription, which they have not done. Shop a more reputable vet supply store. And don't bother calling them as you will never get anyone to answer the phone.

My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them

I had prompt service on the first… I had prompt service on the first order, and so far this order has proceeded with the same efficiency. I very much appreciate that you verify from the Vet. That saves me a lot of time and energy. My only suggestion would be to put the dosage of the medicine on the paperwork, I had to look to the bottle to confirm the amount rather than the paperwork sent with the first order. Very pleased with your service overall.