My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them

I could not ask for better service… I could not ask for better service representatives!! Serena was very helpful in getting my order completed and was so kind and professional speaking with me. I will definitely be continuing to use them for all my fur babies needs. Plus the price of their items were the cheapest I found in the internet. Believe me I researched it in depth due to the wide pricing variation. Thank you!!

Good prices and mostly easy-to-do… Good prices and mostly easy-to-do website. The graphics on the order site could have been just a little bigger and have more contrast, to make it easier to see and input all the required info. It was just a little frustrating having to type in all the pet info twice, maybe when ordering a second medication, you could just put the pets name, and not have to go through the breed, year born, and sex questions a second time. Also, why do you have to input the vets name, clinic, address etc, a second time? Do people really have two different vets, one for the Heartgard and a different vet for the Nexguard?

5-star Service Great, pretty much all-encompassing, selection of products! Fast service at affordable pricing - what more could you ask for!? I really like the auto-ship feature as it helps to avoid the “panic order” if forgotten.....just set it and forget it. Another benefit is the communication between your veterinarian and OnlyVetMeds.com - it’s seamless. Kudos to the OVM Team for providing a wonderful service to the pet community! Hats off to you all!

Company seems to be out of business Company seems to be out of business. They have hundreds of dollars of outstanding prescriptions and now they've disappeared.