customer
GBGood prices and mostly easy-to-do… Good prices and mostly easy-to-do website. The graphics on the order site could have been just a little bigger and have more contrast, to make it easier to see and input all the required info. It was just a little frustrating having to type in all the pet info twice, maybe when ordering a second medication, you could just put the pets name, and not have to go through the breed, year born, and sex questions a second time. Also, why do you have to input the vets name, clinic, address etc, a second time? Do people really have two different vets, one for the Heartgard and a different vet for the Nexguard?
Anonymous
GBGreat service The representative was helpful and promptly contacted our vet to take care of the prescribing procedure. Our package came asap. One suggestion- put a little treat in the box. Thanks so much!
Melissa
GBExcellent customer service My vet suggested an additional purchase when onlyvetmeds contacted them for my dogs prescription. They promptly called me and left a message. Before I could get back to them the next day they tried to call again. They went the extra mile to make sure I had my dog's meds covered for a month at a time. Thank you only vet meds!
customer
GBOrder Processing This is the first time I've dealt with ONLYVET, but it surely won't be the last. The processing of my order for Heartgard and Nexgard was done in a short time and the lady processing them went out of her way to be certain I was informed about the shipment limit for the tablets as the Vet had written the Rx in a fashion that did not align with the required shipment amounts. Very Professional and helpful!
Ally
GBMy autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them