Peter DeMers
GBIncredible frustrated Incredible frustrated with this company. My first order for Tri-heart was cancelled by OVM because their Pharmacist was not licensed MA. So then I placed a second order to be shipped to a relative in NY. A week after that order OVM told me the product is not available. The offered me a alternate product for $48 additional. This whole experience feels like a bait and switch. They also have the written prescription from my vet so I can't order the product elsewhere unless they return the prescription, which they have not done. Shop a more reputable vet supply store. And don't bother calling them as you will never get anyone to answer the phone.
Paula
GBBen was very respectful and helpful in… Ben was very respectful and helpful in rolling over my account. It's too bad the roll-over wasn't more successful as my dog has been suffering ever since. The overnight service is greatly appreciated.
North Carolina Customer
GBI could not ask for better service… I could not ask for better service representatives!! Serena was very helpful in getting my order completed and was so kind and professional speaking with me. I will definitely be continuing to use them for all my fur babies needs. Plus the price of their items were the cheapest I found in the internet. Believe me I researched it in depth due to the wide pricing variation. Thank you!!
Bob Benzer
GBI am so appreciative that OnlyVetMeds… I am so appreciative that OnlyVetMeds called to say they have a limited supply of our dog's heart medicine and they had set aside some for us. She helped me walk through the online ordering process and we successfully ordered this critical medicine for our wonderful dog! Thanks again for notifying us and helping us with the ordering!
customer
GBI had prompt service on the first… I had prompt service on the first order, and so far this order has proceeded with the same efficiency. I very much appreciate that you verify from the Vet. That saves me a lot of time and energy. My only suggestion would be to put the dosage of the medicine on the paperwork, I had to look to the bottle to confirm the amount rather than the paperwork sent with the first order. Very pleased with your service overall.