Ben was very respectful and helpful in… Ben was very respectful and helpful in rolling over my account. It's too bad the roll-over wasn't more successful as my dog has been suffering ever since. The overnight service is greatly appreciated.

Happy, with a side of annoyance Although I’m very happy with OnlyVetMeds.com, there is something that annoys me. There is a medication that I order on a regular basis. I don’t understand why, with each order, I have to go through the entire process as though it’s the first order. Since the script is on file with multiple refills, why isn’t there a much more user-friendly, easy & efficient way of ordering?

My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them

5-star Service Great, pretty much all-encompassing, selection of products! Fast service at affordable pricing - what more could you ask for!? I really like the auto-ship feature as it helps to avoid the “panic order” if forgotten.....just set it and forget it. Another benefit is the communication between your veterinarian and OnlyVetMeds.com - it’s seamless. Kudos to the OVM Team for providing a wonderful service to the pet community! Hats off to you all!

I am so appreciative that OnlyVetMeds… I am so appreciative that OnlyVetMeds called to say they have a limited supply of our dog's heart medicine and they had set aside some for us. She helped me walk through the online ordering process and we successfully ordered this critical medicine for our wonderful dog! Thanks again for notifying us and helping us with the ordering!