customer
GBI had prompt service on the first… I had prompt service on the first order, and so far this order has proceeded with the same efficiency. I very much appreciate that you verify from the Vet. That saves me a lot of time and energy. My only suggestion would be to put the dosage of the medicine on the paperwork, I had to look to the bottle to confirm the amount rather than the paperwork sent with the first order. Very pleased with your service overall.
Dave E
GBGreat price!!! First time user here. Setup was easy, cost for my dog's specific medication was best overall suppliers searched. Will reserve final experience judgement after meds are delivered and I'm able to configure my autoship properly. So far, so good!
Peter DeMers
GBIncredible frustrated Incredible frustrated with this company. My first order for Tri-heart was cancelled by OVM because their Pharmacist was not licensed MA. So then I placed a second order to be shipped to a relative in NY. A week after that order OVM told me the product is not available. The offered me a alternate product for $48 additional. This whole experience feels like a bait and switch. They also have the written prescription from my vet so I can't order the product elsewhere unless they return the prescription, which they have not done. Shop a more reputable vet supply store. And don't bother calling them as you will never get anyone to answer the phone.
customer
GBVERY pleased! Website is very user friendly. Love the way the check out is formatted, making it easy to select whether or not you want an auto-renewal, for which pet, and whether or not your vet will be providing the Rx. The prices are SO reasonable, and I was very happy that there was free shipping, and no one trying to sell you things as you checked out. I am VERY happy with them so far! Looking forward to using them!
Jane E.
GBHappy customer… Have ordered many items from you over the years and have always had exceptional service. Your website is easy to use and you expedite the order quickly. I don't know what I would do without your services. You are reasonable, dependable and efficient.