My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them

Order Processing This is the first time I've dealt with ONLYVET, but it surely won't be the last. The processing of my order for Heartgard and Nexgard was done in a short time and the lady processing them went out of her way to be certain I was informed about the shipment limit for the tablets as the Vet had written the Rx in a fashion that did not align with the required shipment amounts. Very Professional and helpful!

Happy customer… Have ordered many items from you over the years and have always had exceptional service. Your website is easy to use and you expedite the order quickly. I don't know what I would do without your services. You are reasonable, dependable and efficient.

Excellent customer service My vet suggested an additional purchase when onlyvetmeds contacted them for my dogs prescription. They promptly called me and left a message. Before I could get back to them the next day they tried to call again. They went the extra mile to make sure I had my dog's meds covered for a month at a time. Thank you only vet meds!

Incredible frustrated Incredible frustrated with this company. My first order for Tri-heart was cancelled by OVM because their Pharmacist was not licensed MA. So then I placed a second order to be shipped to a relative in NY. A week after that order OVM told me the product is not available. The offered me a alternate product for $48 additional. This whole experience feels like a bait and switch. They also have the written prescription from my vet so I can't order the product elsewhere unless they return the prescription, which they have not done. Shop a more reputable vet supply store. And don't bother calling them as you will never get anyone to answer the phone.