My autoship was out of stock My autoship was out of stock, so Serena called me and made sure I could go in and order a different size of what I needed to fulfill my pet's needs. She sat with me on the phone through the whole order update and made sure I got it all in so she could push it through and he wouldn't go without. The customer service is always above and beyond. One of my shipped emails didn't go through on my first order and when I inquired they immediately sent the tracking, then called to let me know it was a clerical error, but the meds were already enroute. Just happy, caring people every time I interact with them

Company seems to be out of business Company seems to be out of business. They have hundreds of dollars of outstanding prescriptions and now they've disappeared.

Highly recommended by me! I've purchased from OnlyVetMeds.com several times and the prices were low, the customer service was great, and I always received my items sooner then expected. I highly recommend OnlyVetMeds. They have become my first choice!

Incredible frustrated Incredible frustrated with this company. My first order for Tri-heart was cancelled by OVM because their Pharmacist was not licensed MA. So then I placed a second order to be shipped to a relative in NY. A week after that order OVM told me the product is not available. The offered me a alternate product for $48 additional. This whole experience feels like a bait and switch. They also have the written prescription from my vet so I can't order the product elsewhere unless they return the prescription, which they have not done. Shop a more reputable vet supply store. And don't bother calling them as you will never get anyone to answer the phone.

5-star Service Great, pretty much all-encompassing, selection of products! Fast service at affordable pricing - what more could you ask for!? I really like the auto-ship feature as it helps to avoid the “panic order” if forgotten.....just set it and forget it. Another benefit is the communication between your veterinarian and OnlyVetMeds.com - it’s seamless. Kudos to the OVM Team for providing a wonderful service to the pet community! Hats off to you all!