Horrible Tried to charge me when I was just trying to figure out pricing!

Customer service remedied a tough first impression This rating is largely for the responsiveness of Home2Source's customer service moreso than the product I purchased. I purchased a natural wood sideboard thinking that the natural wood would make it sturdier than particle board. Unfortunately, the company does not connect all its wood pieces with screws but rather glue? Consequently, the pieces were considerably misaligned and the product is not nearly as sturdy as I would expect for the price. However, when I reached out to Customer Service, they were very apologetic and responsive. I feel like we came to a fair resolution and genuinely believe that they are committed to the value of their products. I will be a repeat customer, despite an initial questionable experience. Bad products can come from any site, but how a company's customer service responds speaks more to its value than one product. Home2Source proved itself worthy of a second chance.

Excellent customer service They are… Excellent customer service They are really responsive and ensure that you feel at ease! Thank you for your excellent service.

No/poor customer service I can not get a reply. I want an update of when my product is shipping. 2 weeks and no answer. Wish I could leave less than 1 Star

My living room furniture set finally… My living room furniture set finally came and I am so in love with it! Big thanks to the team here who recommended the set to me. I love everything!