Suzie F
GBNo/poor customer service I can not get a reply. I want an update of when my product is shipping. 2 weeks and no answer. Wish I could leave less than 1 Star
TXBulldogMominGA
GBCustomer service remedied a tough first impression This rating is largely for the responsiveness of Home2Source's customer service moreso than the product I purchased. I purchased a natural wood sideboard thinking that the natural wood would make it sturdier than particle board. Unfortunately, the company does not connect all its wood pieces with screws but rather glue? Consequently, the pieces were considerably misaligned and the product is not nearly as sturdy as I would expect for the price. However, when I reached out to Customer Service, they were very apologetic and responsive. I feel like we came to a fair resolution and genuinely believe that they are committed to the value of their products. I will be a repeat customer, despite an initial questionable experience. Bad products can come from any site, but how a company's customer service responds speaks more to its value than one product. Home2Source proved itself worthy of a second chance.
Trina
GBI ordered 2 bistro Tables back on… I ordered 2 bistro Tables back on 4/13/22 it is 6/7/22. I have emailed, called a few times and no one has replied or answered my calls. I called today and the number i had for contact is not in service. WOW!!! If you are still around please do right by your customers and either finish the sell or refund us. Just in case i miraculously get a reply my order number is 1421179.
Gale Hart
GBI've bought most of my furniture sets… I've bought most of my furniture sets here and I'm quite happy with all of my purchases. Everything looks like it was made of great quality and the durability is really good too.
Alexandra Martin
GBExcellent customer service They are… Excellent customer service They are really responsive and ensure that you feel at ease! Thank you for your excellent service.