This is the second order I place with… This is the second order I place with your company. Again I am missing items. I ordered 114 2 inch brass numbers and received only 70 of them. I am missing 44 number ones. How can this keep happening. It can’t be that difficult to read an order form and fill it correctly.

almost a month and still not shipped Customer service team is great, friendly and pleasant. This company gets one star because the product we ordered said it would ship in 2-4 days, it's been 29 days and the product has not shipped. I've contacted customer service twice and had very pleasant converastions with them each time, but still have no idea when my order will ship.

Mailbox Number Snafu Ordered a simple house number of 2885 for my mailbox for both sides...packing slip states it correctly, but I was sent two sets of 2995 or 2665 (can't tell). The reason why it isn't a 1 star rating is because customer service is excellent and accommodating.

Great post-will likely need an installer who can handle modifications. The mailbox we ordered is really good quality and very beautiful. It was a little tricky to install. My husband had to make a few modifications. The base of the pole is smaller around than the plate on top of the mounting fork. The plate on top of the mounting fork sticks out from underneath the base. So he didn't use the fork at all, he just bolted the post directly to the cement. It doesn't come with a mount for the actual mailbox. So he had to make one out of wood. It does not come with any post for cementing into the ground. The provided post is fine for pushing into dirt or lawn. And it works for bolting directly into already laid concrete--which is what he had to do. Bolting into the already laid concrete required my husband to purchase a masonry bit and concrete bolts. A hammer drill is also necessary--but he already had one of those. If you've got someone who is capable of working around those issues, it's a great post. Very sturdy and pretty.

Poor support from customer relations Poor support from customer relations. Problem with product sent. Head person failed to return e-mail or return phone request.