Best Plumbing Heating & Coolin
GBWould purchase again Would purchase again. Had difficulty with some binding issues, had to get the alignment just right. Working well though!
Meridian Temple
GBAt first I received the wrong lock At first i received the wrong handed lock. I possibly put in the wrong part number but after I finally talked to someone with the company I was able to send the wrong lock back and they sent the correct one. It seemed to take a long time to get the correct lock back but i finally received it and installed it.
Aggravated customer
GBI placed an order on 1-11 & 4 days… I placed an order on 1-11 & 4 days later I still haven’t received a shipping confirmation. No holiday or weekend included. I have talked to customer service (very nice lady) & was told I would receive tracking information that day...still nothing. I emailed customer service & still no tracking information. I’m not pleased with the service I have received. You would think that when a customer buys a product they would get requested information in a timely manner.
Tamera Bryant
GBNot what I wanted, not what I ordered I ordered a plate with an oil rubbed bronze finish for my front door. The first plate I received had a stainless finish. I requested a return and refund which was denied. They tried to make it right by sending me a new plate in the finish I originally ordered. However, what they call oil rubbed bronze is just brown. It does not match any oil rubbed bronze finish on any merchandise at any store I have been to. Now I have two plates that do not match my hardware and that I cannot use. And I'm out $38.00. Frustrating and aggravating. What do I do with these?
pc
CABad experience Ordered 4screws for Schlage Lock. Total cost of 10$. They were asking 200$ for shipping to Canada. Emailed them asking if possible to send by mail: never received any response from them. They don’t seem interested if you buy small items . So I got them screws elsewhere for a reasonable cost. This company is rated below 0 in my mind!!!