Aggravated customer
GBI placed an order on 1-11 & 4 days… I placed an order on 1-11 & 4 days later I still haven’t received a shipping confirmation. No holiday or weekend included. I have talked to customer service (very nice lady) & was told I would receive tracking information that day...still nothing. I emailed customer service & still no tracking information. I’m not pleased with the service I have received. You would think that when a customer buys a product they would get requested information in a timely manner.
Best Plumbing Heating & Coolin
GBWould purchase again Would purchase again. Had difficulty with some binding issues, had to get the alignment just right. Working well though!
customer Dave
GBMisleading advertising and very poor customer service We were told the lock was wireless and we were led to believe we could communicate with the lock via cell phone. However, your advertising on Amazon is very misleading. We tried to return the lock to Amazon, but the return was refused. Your advertising is simply not accurate.
Mad maintenance man
GBPaid for overnight showed up three days… Paid for overnight showed up three days later
Joseph Turner
GBThought I had found the solution to my… Thought I had found the solution to my buzzer door problem. When part broke within 30 days I was required to send the broken piece back in rendering my unit lock less. Then there was a clumsy resolution that way too much time and effort. I had right model numbers for replacement locks but I’ve come to learn you might want to consider door weight. Finally received resolution after 3 months and dispute via credit card company