They actually responded to emails I… They actually responded to emails I sent when I had questions and did what they said they would do. I am looking forward to sharing these glasses with my relative with colorblindness to watch his reaction.

Osmo Hear Pro, a very good hearing aid to a good price. The Osmo Hear Pro is a very affordable hearing aid. Smooth and easy to use. However, I had problems with one on/off switch which Osmo solved very quickly in a positive way. Osmo customer service is very positive and knowledgeable. I am very happy with Osmo and their product. You get a good product at a reasonable price.

No return of products No return of products. No possibility to return the goods at reasonable costs. Be carefull!

Customer Service, OSMO Lady shaver I bought the OSMO Lady shaver and waited quite some time for it to arrive. --- Side note, the delivery company OSMO cooperate with in Sweden is quite incompetent. They always 'cannot find my name on my address' and send my packages to a pick-up station instead. Which is quite weird because any other delivery services manage to. This means the package took longer to arrive than necessary. --- The shaver, when arrived, doesn't come with an addapter. Which is frustrating because they use a USB-A chord, which I have no adapter for. I searched on the website and can't see anywhere it informs one of the adapater not being provided with the product. I contacted OSMO chat customerservice and explained the dilemma. The service was good, when she realised my problem. I was reimbursed for the inconvenience which I appreciate. Anyway the 4-star is not for the shaver itself, since I haven't even tried it yet, but for the service I eventually got.

Good Service She replied quickly — that said the measuring guidelines were not that easy to follow - a diagram would have made it much easier