Incorrect address correction assistance… I tapped an incorrect address for my shipping and Cathie was very quick to resolve MY mistake. Also, she was very helpful to catching the special discount which appeared on the site mid order & I had missed it, again she kindly complied! Very helpful!!

There was a software glitch somewhere… There was a software glitch somewhere in the last of the wanting to pay for it. I'm 77, so I'm no geek, but it was an issue and I was able to wade through it and figure a work-around. That said, the write up on the critter cams was excellent and I appreciated all the tiny details because they are important. I can see that this family cares about what they are doing and I give my business to such entities (no matter where they are in the world) because people like you and those who work with you as a team, are to be supported and applauded

No return of products No return of products. No possibility to return the goods at reasonable costs. Be carefull!

A complete scam A complete scam. I got repeated e-mails after putting something in the basket. Finally ordered. It was advertised as Christmas present on the website. Turns out it takes weeks to arrive as basically it's coming from China. Contacted customer service. No help, just a very kind and sweet correspondence. Do not order!

Great experience Great experience. I am an independent e-commerce tester that analyses e-commerce stores and provides feedback to share with other people and I have tested Swedish, German and Norwegian stores. The only down side was the delivery times to Norway. I have ordered 3 different products and they were all of good quality for the price point.