Janine
GBPoor customer service and return policy I received the dress late mid week and called and left a message Friday night on the machine and sent a message via their website to call me to return the dress .. nothing none called or replied to my request .. I called again Monday in which whom ever answered the phone said it was out of their 3 day return policy … he raised his voice at me … I wouldn’t buy a thing from this web site I spent close to $500 and they are poor at best in customer service
LaShonda Vaughan
GBNever received my order I purchased… Never received my order I purchased from a TikTok ad
Kiana Griffin
GBOrdered a month ago Ordered a month ago, recieve a email stating it shipped out 02/10/2024 it’s 03/09/2024 I still haven’t received my order. I will never in my life ever order from this company again!
Tracy Maldonado
GBIf I could I wouldn't give a star at… If I could I wouldn't give a star at all. Ordered a knit outfit and recied an earring. Now they are telling me all sales are final and nothing can be done.
Kate Port
GBAmazing Customer Service I recently ordered a dress online, and my experience was fantastic. I emailed Ruby's prior and told them I was on a tight time crunch for a last minute dress I needed. They went above and beyond to help me find the perfect dress and it arrived on time. Thank you once again for the excellent service.