Consumer
USHorrible I ordered 3 weeks ago and… Horrible I ordered 3 weeks ago and still tracking number they sent still incorrect they can’t and won’t email u back save your money go else where
Tracy Maldonado
USIf I could I wouldn't give a star at… If I could I wouldn't give a star at all. Ordered a knit outfit and recied an earring. Now they are telling me all sales are final and nothing can be done.
Patricia F.
USI accidentally ordered the wrong size I accidentally ordered the wrong size. Within seconds of placing the order, I emailed them. The order hasn’t shipped yet but they claim they can’t do anything to help me.
customer
USThis is now our go-to shop for dresses This is now our go-to shop for dresses! They have such an amazing selection. Even my very picky daughter found so many dress options for upcoming dances. But the best part is their customer service. We live across the country, and our orders are always shipped quickly and packed with care. Love this store!
Terri Perry
USThere is an Angel working at Ruby’s I had been searching for a homecoming dress for my daughter. She has a plus size figure and it seemed impossible to find a dress to fit. I found out about Ruby’s via the internet. When we walked into the location we were warmly greeted. The owner worked diligently with her to help select a dress she loved. However when the dress she chose was not in her size and he seen the look on her face. He said “ if that’s the dress you want that’s the dress you will have” he totally reconstructed the dress to accommodate her shape. The customer service he provided was beyond professional, he was personally dedicated to making a shy, overweight young lady look absolutely beautiful and feel empowered. She is a freshman at a new school, in a new city, at the age when everything in life seems awkward, she was gracefully bold and confident. She received so many compliments and had a great time. Thank you!!!