Terri Perry
GBThere is an Angel working at Ruby’s I had been searching for a homecoming dress for my daughter. She has a plus size figure and it seemed impossible to find a dress to fit. I found out about Ruby’s via the internet. When we walked into the location we were warmly greeted. The owner worked diligently with her to help select a dress she loved. However when the dress she chose was not in her size and he seen the look on her face. He said “ if that’s the dress you want that’s the dress you will have” he totally reconstructed the dress to accommodate her shape. The customer service he provided was beyond professional, he was personally dedicated to making a shy, overweight young lady look absolutely beautiful and feel empowered. She is a freshman at a new school, in a new city, at the age when everything in life seems awkward, she was gracefully bold and confident. She received so many compliments and had a great time. Thank you!!!
Monique Clay
GBMy experience at Ruby’s was nothing… My experience at Ruby’s was nothing short of amazing! His store was organized and easily accessible. Ruby literally has everything from dresses, purses, shoes, and so much more. Even hats and scarfs, you name it and you can find it all at one location, RUBY’S!! Ruby’s personality was welcoming and friendly and I can’t wait to go back and find something incredible to wear to my next event !
Sarah
GBThis store is great for prices being… This store is great for prices being low, but that being said you must make sure your measurements are correct. The return process is so costly it doesn’t make sense to send the dress back. They state this on the website pretty much but it’s just really disappointing that when there’s a problem it cost more than the dress is worth for the customer to fix the problem.
Pamela Rowe
GBHesitant to order a prom dress online...BUT I was very hesitant to order a prom dress online, but there was no local store that carried the right size. I called Ruby’s to verify the dress was in stock, and received a prompt return call confirming it was. I immediately ordered the dress and had it in hand in two weeks, which was just as promised. The employees I dealt with were very professional and Ruby’s met every expectation!!!
Consumer
GBHorrible I ordered 3 weeks ago and… Horrible I ordered 3 weeks ago and still tracking number they sent still incorrect they can’t and won’t email u back save your money go else where