Guaranteed Christmas delivery was a failure Yeah so on December 6th, I paid them under the pretense of guaranteed delivery by Christmas. I understood the process: that once their artists have completed the art, they send it to you for approval, and if you choose to make alterations then it will delay the whole process by another 1-4 days. Okay, fair enough. So after I paid for guaranteed Christmas delivery, they sent me the art a couple days later. But the image was a dead link. I tried to "open image in new tab" but the new tab only showed some error text. So I informed them of this, asked them to try sending the art in a different format, and told them that it isn't really fair to delay the delivery process when they have sent me art that I simply can't view. A couple days later I was sent the art in .png format, which I was able to view. Okay, it looked good. So I approved it. Christmas came and went. Nothing. New Year's came and went. Nothing. It was January 8th when I finally received the pieces in the mail. The pieces themselves look good, the artists did a good job. The acrylic case for the card was rather scuffed up already upon arrival, which is somewhat disappointing. All in all, it's reasonably good art, but absolutely poor logistics.

DO NOT BUY FROM HERE. DO NOT BUY FROM HERE. They will mess up your order, not provide a digital copy to proof, and will stop responding to your emails if they deem it too much work to correct issues. Worst customer service I've ever experienced

They are legit… So all of my order came through and they are legit, the whole process from production to shipping to the UK took just under 2 weeks. I did find myself having to chase up on the digital artwork but it was sent to me. The main issue is the lack of communication from the courier on where the my item was. There are no damages on the metal card and it looks very nice! it worked out okay for me.

I got my boyfriend a valentines… I got my boyfriend a valentines pokecard and he LOVED it! It was really good quality and arrived right on time!

Crap customer service, crap art Crap customer service, can't get in touch with anyone, then drew me dead dog as like some demonic dog and wanted to force me to accept the art