Ashley Plummer
GBI ordered 2 blankets..got 1. I ordered 2 blankets, & only received 1. They were ordered at the same time, same tracking number..the email I received says both were delivered. I was here when the mail carrier made the delivery. I spoke to USPS, and they said this wasn't an error on their part, & to contact the company. I've sent 2 emails, tagged the company on their Facebook post about my order..nothing. the blanket I'm missing is $85, and I am really upset. I better receive the blanket soon, or I'm going to have to contact my bank because I'm not getting scammed. Of course there's no phone number to call for customer service. This is very disappointing.
Chrissy Carlisle
GBI was a bad customer After receiving a very small blanket 30x40 I was disappointed and left a bad review. Then I ordered the largest one they have with the 20% coupon they sent me. The owner then reached out to return the smaller blanket and change the price of the larger blanket to just the difference!! I told her not to worry about it, I would just gift the smaller one but it was very cool she offered. The quality of these blankets are so nice! The print is sharp and clean!! This is the company to go with for Pokémon blankets for sure!!
Amanda Heighway
GBI paid almost $73 and received a super… I paid almost $73 and received a super thin extremely blurry blanket for my 6 year old. I’ll be sending it back.
Harriet
GBHonestly blown away by this I was half expecting to receive some bad quality blanket but I’m glad I took the chance and ordered. Customer service went above and beyond, answered my questions very fast and helped me change my order to a different blanket after I had made my purchase. Overall a very pleasant experience and phenomenal product. Will be ordering more in the future.
Maddy Eilers
GBAmazing customer service! I got my original blanket with a bit of a crooked print and Sarah with customer service sent me a reprint free of charge. Amazing customer service!