The blankets I received are smaller… The blankets I received are smaller than visual. They were pretty much baby bed blankets. I returned for refund only to receive site credit. Not very happy customer. The blankets did look very nice. Just disappointed in size. The next size up is double than what I paid for smaller blanket. I purchased two. So instead of paying around 60$ to up size I am looking at 120$. Had I known that I probably would not have ordered at all. They really need to advertise that the smallest blanket is crib size. I was told they only offer store credit for the smaller blankets. I guess you only get your money back if your order the bigger sizes. Not very happy.

I have ordered two blankets I have ordered two blankets both pokemon for my son. He loves them . He has now ordered one as a gift. Package arrived timely. Ordered the biggest size each time. Had no issues with each order

Absolutely terrible customer service Absolutely terrible customer service. I ordered from a Facebook ad and have learned my lesson. I placed an order on 12/3/22 for a blanket. It took eight days to ship out, but it did arrive in time for Christmas as promised, on 12/13/22. It was much smaller than I realized, which is my fault. I immediately contacted them for a return, which required a “support ticket” be opened, and that I would receive more information later. I then received a notification that my support ticket was closed, so I opened another ticket, and received another notification that it was closed. After a week I sent an email notifying the company that I would be fraud filing a claim with my credit card company if they didn’t respond with return information. Miraculously I received a shipping label that day, and I mailed it back with tracking. Altered Way emailed me on 12/28/22 that they received my return and would “process it” within 5-7 days. After 9 days I sent a follow-up email, and still have not received a response, after 12 days. I’m filing a fraud claim with my credit card company.

Loving these blankets! Very nice quality, so soft and such a vibrant image! Love this product, am definitely ordering more for a collection!

Honestly blown away by this I was half expecting to receive some bad quality blanket but I’m glad I took the chance and ordered. Customer service went above and beyond, answered my questions very fast and helped me change my order to a different blanket after I had made my purchase. Overall a very pleasant experience and phenomenal product. Will be ordering more in the future.