Altered Way

92630, Lake Forest, United States
image
3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
About Altered Way

Altered Way is a custom blanket company that specializes in trading card blankets.

Tags
Contact Info

You need to Login first to submit your review.

image
Amanda Heighway
GB

I paid almost $73 and received a super… I paid almost $73 and received a super thin extremely blurry blanket for my 6 year old. I’ll be sending it back.

image
Lisa R.
GB

I got this blanket for my son and he… I got this blanket for my son and he loved it! The blanket is so soft and the image is so clear. I am definately going to be ordering more. Product is wonderful and the customer service is outstanding! Thank you so much! Lisa R.

image
Jodi Hines
GB

I have ordered two blankets I have ordered two blankets both pokemon for my son. He loves them . He has now ordered one as a gift. Package arrived timely. Ordered the biggest size each time. Had no issues with each order

image
Carlee D.
GB

LOVE IT!!! Honestly so surprised by this. I got it for my 12 yr old son who is literally OBSESSED with pikachu as an early Christmas gift since we'll be out of town during the holidays. Its honestly one of the softest blankets too. I got the sherpa style 😍. Going to be ordering more for sure for my 14 and 15 year old!

image
Erin
GB

Absolutely terrible customer service Absolutely terrible customer service. I ordered from a Facebook ad and have learned my lesson. I placed an order on 12/3/22 for a blanket. It took eight days to ship out, but it did arrive in time for Christmas as promised, on 12/13/22. It was much smaller than I realized, which is my fault. I immediately contacted them for a return, which required a “support ticket” be opened, and that I would receive more information later. I then received a notification that my support ticket was closed, so I opened another ticket, and received another notification that it was closed. After a week I sent an email notifying the company that I would be fraud filing a claim with my credit card company if they didn’t respond with return information. Miraculously I received a shipping label that day, and I mailed it back with tracking. Altered Way emailed me on 12/28/22 that they received my return and would “process it” within 5-7 days. After 9 days I sent a follow-up email, and still have not received a response, after 12 days. I’m filing a fraud claim with my credit card company.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow