I ordered 2 blankets..got 1. I ordered 2 blankets, & only received 1. They were ordered at the same time, same tracking number..the email I received says both were delivered. I was here when the mail carrier made the delivery. I spoke to USPS, and they said this wasn't an error on their part, & to contact the company. I've sent 2 emails, tagged the company on their Facebook post about my order..nothing. the blanket I'm missing is $85, and I am really upset. I better receive the blanket soon, or I'm going to have to contact my bank because I'm not getting scammed. Of course there's no phone number to call for customer service. This is very disappointing.

Can't say enough good things! I have to say I had a wonderful experience with this company. I reached out to their online chat person and ended up getting directed to Sarah. I had some questions about the photos of the card I was wanting to use. I worked with Sarah going back and forth a bit, I sent her a few photos of the card I was wanting to have printed on the blanket (mind you they were very VERY small photos) the next day I got an email with a mockup and it was crazy how well it looked blown up. While I understand things can look different on computers vs in real life, I was still a bit skeptical. It took about 4 days for my blanket to arrive and once I opened it I was shocked, not only was the print on the blanket so clear for being a 60x80 inch size, the blanket itself was incredibly soft and comfy. I'm not really sure what other people are talking about saying it is thin with blurry imagery and not well done because that is absolutely not the case with the blanket I received. I've already told all of my friends about this and they will be ordering soon. Top notch customer service, quick delivery and a stellar blanket to boot 1000/10 recommend!

Altered way is a scam company that… Altered way is a scam company that closes down when there's too many complaints and then reinvents itself as another company later. Now they're selling shoes. They ruined Christmas last year for my child and I wish there was a way to shut down these scummy individuals.

Honestly blown away by this I was half expecting to receive some bad quality blanket but I’m glad I took the chance and ordered. Customer service went above and beyond, answered my questions very fast and helped me change my order to a different blanket after I had made my purchase. Overall a very pleasant experience and phenomenal product. Will be ordering more in the future.

Website was easy to use and blanket was… Website was easy to use and blanket was exactly as described!