Website was easy to use and blanket was… Website was easy to use and blanket was exactly as described!

I have ordered two blankets I have ordered two blankets both pokemon for my son. He loves them . He has now ordered one as a gift. Package arrived timely. Ordered the biggest size each time. Had no issues with each order

Love this blanket! Love this blanket! The quality of the image and the feeling of the blanket blew me away. Don't mind the fire type, this blanket doesn't overheat you. It feels just right and picking the big size was a no brainer. I'll be ordering another one soon as my dog is fighting me for this one.

Absolutely terrible customer service Absolutely terrible customer service. I ordered from a Facebook ad and have learned my lesson. I placed an order on 12/3/22 for a blanket. It took eight days to ship out, but it did arrive in time for Christmas as promised, on 12/13/22. It was much smaller than I realized, which is my fault. I immediately contacted them for a return, which required a “support ticket” be opened, and that I would receive more information later. I then received a notification that my support ticket was closed, so I opened another ticket, and received another notification that it was closed. After a week I sent an email notifying the company that I would be fraud filing a claim with my credit card company if they didn’t respond with return information. Miraculously I received a shipping label that day, and I mailed it back with tracking. Altered Way emailed me on 12/28/22 that they received my return and would “process it” within 5-7 days. After 9 days I sent a follow-up email, and still have not received a response, after 12 days. I’m filing a fraud claim with my credit card company.

Like it Like it. One of my favorite Pokémon