Altered Way

92630, Lake Forest, United States
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3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
About Altered Way

Altered Way is a custom blanket company that specializes in trading card blankets.

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Carlee D.
GB

LOVE IT!!! Honestly so surprised by this. I got it for my 12 yr old son who is literally OBSESSED with pikachu as an early Christmas gift since we'll be out of town during the holidays. Its honestly one of the softest blankets too. I got the sherpa style šŸ˜. Going to be ordering more for sure for my 14 and 15 year old!

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Elizabeth M
GB

My son really appreciated it! While soft and visibly stunning on one side, the back is a little lackluster. Suggestion: it could made to look like the back of a PokƩmon card. I am not sure what I was expecting, maybe a bit of filling. Even at the discounted rate, it felt a bit pricey for a one layer blanket. Also, their use of the word "custom" seems a bit strong. To me, "custom" meant uniquely personalized. Example: person's name and/or likeness incorporated into the card as either a PokƩmon creature or trainer. However, they do have a wide selection of each PokƩmon species they portray.

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Erin
GB

Absolutely terrible customer service Absolutely terrible customer service. I ordered from a Facebook ad and have learned my lesson. I placed an order on 12/3/22 for a blanket. It took eight days to ship out, but it did arrive in time for Christmas as promised, on 12/13/22. It was much smaller than I realized, which is my fault. I immediately contacted them for a return, which required a ā€œsupport ticketā€ be opened, and that I would receive more information later. I then received a notification that my support ticket was closed, so I opened another ticket, and received another notification that it was closed. After a week I sent an email notifying the company that I would be fraud filing a claim with my credit card company if they didn’t respond with return information. Miraculously I received a shipping label that day, and I mailed it back with tracking. Altered Way emailed me on 12/28/22 that they received my return and would ā€œprocess itā€ within 5-7 days. After 9 days I sent a follow-up email, and still have not received a response, after 12 days. I’m filing a fraud claim with my credit card company.

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Scott
GB

Extremely overpriced and terrible… Update: Got an email from the owner, or somebody anyhow. I was assured they were a small business in C.A. etc. before being given a return label for refund. (For the record, these were originally shipped from the east coast.) I sent the items back immediately to said location in C.A. and basically had to get PayPal involved a week after tracking showed they received them because they vanished on me. Who knows what the deal is. The first part of my experience is below. Extremely overpriced and terrible quality. Currently trying to find a way to send these two blankets back. Image is blurry and the ink is faded in parts, one of them isn't even aligned properly to the blanket. When you purchase one they send you an email requesting you write a review on their website, and so I did, with one-star and photos to show. Surprise, my reviews are not featured on the website. This website boasts itself as a small business just to make a huge profit off of poor effort. It's like I bought something from a random vendor in China.

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Christian Bowles
GB

Like it Like it. One of my favorite PokƩmon

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