Altered Way

92630, Lake Forest, United States
image
3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
About Altered Way

Altered Way is a custom blanket company that specializes in trading card blankets.

Tags
Contact Info

You need to Login first to submit your review.

image
Ashlie Martin
GB

Website was easy to use and blanket was… Website was easy to use and blanket was exactly as described!

image
Erin
GB

Absolutely terrible customer service Absolutely terrible customer service. I ordered from a Facebook ad and have learned my lesson. I placed an order on 12/3/22 for a blanket. It took eight days to ship out, but it did arrive in time for Christmas as promised, on 12/13/22. It was much smaller than I realized, which is my fault. I immediately contacted them for a return, which required a “support ticket” be opened, and that I would receive more information later. I then received a notification that my support ticket was closed, so I opened another ticket, and received another notification that it was closed. After a week I sent an email notifying the company that I would be fraud filing a claim with my credit card company if they didn’t respond with return information. Miraculously I received a shipping label that day, and I mailed it back with tracking. Altered Way emailed me on 12/28/22 that they received my return and would “process it” within 5-7 days. After 9 days I sent a follow-up email, and still have not received a response, after 12 days. I’m filing a fraud claim with my credit card company.

image
Linda
GB

Loving these blankets! Very nice quality, so soft and such a vibrant image! Love this product, am definitely ordering more for a collection!

image
Rachel Flowers
GB

Altered way is a scam company that… Altered way is a scam company that closes down when there's too many complaints and then reinvents itself as another company later. Now they're selling shoes. They ruined Christmas last year for my child and I wish there was a way to shut down these scummy individuals.

image
Nadine Goldschmidt
GB

The blanket is much smaller.. The blanket is much smaller then expected very thin. They showed a picture what the blanket.would look like on a bed and it seems much smaller.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow