Absolutely amazing experience with… Absolutely amazing experience with Altered Way. I ordered five blankets and one custom one with some art my son drew and they all turned out amazing! I go the cheaper material and was shocked how soft and nice they all turned out. Sarah from the customer service team really set my mind at ease, the photo of my sons drawing i had wasnt the best quality and somehow they were able to turn it into a 60 inch blanket and it looks crystal clear! Will definitely be ordering more for my pokemon obsessed nieces and nephews for Christmas. Thank you so much!

Extremely overpriced and terrible… Update: Got an email from the owner, or somebody anyhow. I was assured they were a small business in C.A. etc. before being given a return label for refund. (For the record, these were originally shipped from the east coast.) I sent the items back immediately to said location in C.A. and basically had to get PayPal involved a week after tracking showed they received them because they vanished on me. Who knows what the deal is. The first part of my experience is below. Extremely overpriced and terrible quality. Currently trying to find a way to send these two blankets back. Image is blurry and the ink is faded in parts, one of them isn't even aligned properly to the blanket. When you purchase one they send you an email requesting you write a review on their website, and so I did, with one-star and photos to show. Surprise, my reviews are not featured on the website. This website boasts itself as a small business just to make a huge profit off of poor effort. It's like I bought something from a random vendor in China.

I ordered 2 blankets..got 1. I ordered 2 blankets, & only received 1. They were ordered at the same time, same tracking number..the email I received says both were delivered. I was here when the mail carrier made the delivery. I spoke to USPS, and they said this wasn't an error on their part, & to contact the company. I've sent 2 emails, tagged the company on their Facebook post about my order..nothing. the blanket I'm missing is $85, and I am really upset. I better receive the blanket soon, or I'm going to have to contact my bank because I'm not getting scammed. Of course there's no phone number to call for customer service. This is very disappointing.

The blankets I received are smaller… The blankets I received are smaller than visual. They were pretty much baby bed blankets. I returned for refund only to receive site credit. Not very happy customer. The blankets did look very nice. Just disappointed in size. The next size up is double than what I paid for smaller blanket. I purchased two. So instead of paying around 60$ to up size I am looking at 120$. Had I known that I probably would not have ordered at all. They really need to advertise that the smallest blanket is crib size. I was told they only offer store credit for the smaller blankets. I guess you only get your money back if your order the bigger sizes. Not very happy.

Honestly blown away by this I was half expecting to receive some bad quality blanket but I’m glad I took the chance and ordered. Customer service went above and beyond, answered my questions very fast and helped me change my order to a different blanket after I had made my purchase. Overall a very pleasant experience and phenomenal product. Will be ordering more in the future.