Carlee D.
GBLOVE IT!!! Honestly so surprised by this. I got it for my 12 yr old son who is literally OBSESSED with pikachu as an early Christmas gift since we'll be out of town during the holidays. Its honestly one of the softest blankets too. I got the sherpa style 😍. Going to be ordering more for sure for my 14 and 15 year old!
Christian Bowles
GBLike it Like it. One of my favorite Pokémon
Erin
GBAbsolutely terrible customer service Absolutely terrible customer service. I ordered from a Facebook ad and have learned my lesson. I placed an order on 12/3/22 for a blanket. It took eight days to ship out, but it did arrive in time for Christmas as promised, on 12/13/22. It was much smaller than I realized, which is my fault. I immediately contacted them for a return, which required a “support ticket” be opened, and that I would receive more information later. I then received a notification that my support ticket was closed, so I opened another ticket, and received another notification that it was closed. After a week I sent an email notifying the company that I would be fraud filing a claim with my credit card company if they didn’t respond with return information. Miraculously I received a shipping label that day, and I mailed it back with tracking. Altered Way emailed me on 12/28/22 that they received my return and would “process it” within 5-7 days. After 9 days I sent a follow-up email, and still have not received a response, after 12 days. I’m filing a fraud claim with my credit card company.
Ana Rodriguez
GBThe blankets I received are smaller… The blankets I received are smaller than visual. They were pretty much baby bed blankets. I returned for refund only to receive site credit. Not very happy customer. The blankets did look very nice. Just disappointed in size. The next size up is double than what I paid for smaller blanket. I purchased two. So instead of paying around 60$ to up size I am looking at 120$. Had I known that I probably would not have ordered at all. They really need to advertise that the smallest blanket is crib size. I was told they only offer store credit for the smaller blankets. I guess you only get your money back if your order the bigger sizes. Not very happy.
Lisa R.
GBI got this blanket for my son and he… I got this blanket for my son and he loved it! The blanket is so soft and the image is so clear. I am definately going to be ordering more. Product is wonderful and the customer service is outstanding! Thank you so much! Lisa R.