This company This company? Has zero cancellation policy ! I cancelled after 1 day when I originally ordered it, There was No attempt to rectify the issue on their part ... And did not help at all in that process, Instead of acknowledging my cancellation they told me to track down the package!!!!!! Extremely poor or non existent customer service,,,,, Be warned If you think you can cancel ,,,,, You Can't!!! I am going to the bank today to see what can be done,,,,, Extremely Poor DO NOT PURCHASE THIS PRODUCT !!!!!!

It works great It works great! My house smells so good! I will leave the house next time I use it and that is today!

I paid over a week ago and though it… I paid over a week ago and though it shows shipping it has been awaiting pickup for over a week now. I wouldn’t order directly thru them again. Amazon had three day delivery, I should have bought thru them… as to item I can’t tell because I am still waiting for it to arrive

We NEVER received the product We NEVER received the product. Customer Service has been NO help. Please cancel this order.

First I am upset I even had to click… First I am upset I even had to click one star in order to write a review. This should be a zero. I ordered online and did not look up reviews or I'd have realized this is a scam. Upon receiving my package I read that this can't be used in the presence of animals. I have curious cats. I decided to get an RA. The phone is disconnected and there is no website for communication. I am out $208. This is outrageous and I have learned a big lesson. Never buy online without looking up the validity of a company or device.