Platters Slate

Waterside Road, BB4 5EZ, Haslingden, United States
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2.10
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

5.00%

1

65.00%
About Platters Slate

Bespoke slate signage and engraved slate gifts by the UK's number one personalised gifts company - Platters Slate - Fast, professional service

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Martin Button
GB

Stay away from this company at all… Stay away from this company at all costs. Ordered an item three weeks ago that they said would be two to five days for delivery and have heard absolutely nothing from them. The shop phone number does not work, the mobile phone number is never answered, answer phone messages are never returned and emails are never replied.my wife has been blocked o. Facebook for daring to question why they do not correspond to any form of communication. I would not mind any delays if they actually had the nerve to tell me , but the lack of communication leads me to have to take things further. I’d be happy to remove or rewrite this review if I was told my item was on its way. But in the meantime I would recommend any potential customers take their money elsewhere.

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Lee S
GB

Very dissapointed, AVOID this company at all costs We purchased a Wales hanging slate from this company for a neighbour who was moving to England. When it arrived, it was broken having been sent in a flimsy box with no packing, keeping in mind it's slate. On the 23/10/2023, I emailed to ask for a replacement and the response was, "Apologies. I will send another out asap. Sent from my iPhone" Having not received the replacement and after several other emails to this so called business, all of which were ignored, I did start a dispute with the credit card company but as they wanted too much information, I gave up. This was never about the money but the fact we paid for an item in good faith, it arrived broken (Photos to prove this), never got any response other than what is shown above, so my advice is to AVOID this company or business or whatever it is at all costs. Perhaps I should have read the other reviews before making a purchase. Absolutely shocking way to deal with customers.

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Louise Kennor
GB

I can't give zero but have stolen my… I can't give zero but have stolen my money and failed to provide me with the item or refund! I paid express delivery was told it was posted but there's no tracking number even though I paid extra for this service! Have failed to respond to my messages. I got a WhatsApp reply saying would look into urgently and that they are busy and nothing now not responding to my messages again! Don't use this company

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Courtney
GB

Thank you! After ordering I was abit wary of the negative feedback but I have to say I’m pleased to have positive outcome. Ordered on 12th December and received by 18th December. Very happy with items, perfect gift. Thank you

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Christine Morgan
GB

Shambolic trading I’ve given this business 1 star because there is no option to give it 0 stars. After receiving a damaged wall clock and repeatedly trying to contact them, 2 + weeks later I have finally had to admit defeat and count my losses! This business clearly have zero integrity but evidently they continue to brazenly trade . My advice to anyone contemplating giving them an order would be ‘DO NOT’!!

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