CA DMV tops their customer service I started using the site as a buyer and made a few bids on csrs that interested me but unfortunately, I was not the winning bidder. As an anthusiast, I buy cars where ever I find them, enjoy them from a couple of months to max one year and sell them to get something else. I "applied" to sell a couple of my cars a month apart similar to what the C&B site sold a few weeks prior. In both cases, my cars were rejected with the same "boiler plate" response I assume everyone gets. I replied to get more information about the criteria given two other similar vehicles recently sold on their site and simply got no responses after that. When a business with such bad reviews completely 'ghosts' responses from potential sellers and does not assist buyers as the reviewers claim, it makes sense to be cautious about listing or buying. My guess is they are doing very well to not care about customer service.

like others I was rejected for a 2011… like others I was rejected for a 2011 BMW 328I with 92000 miles on it wow! I was shocked that it was rejected it is clean car no accident's the car is in fantastic condition for the year sent very detailed photos as well. for them to reject it for no reason given tells me wonders about this site and know I see there response to others I'm glad it was rejected

My advice, sell on you own. Don’t leave it to the “experts” when it comes to scheduling the auction. My advice would be not to have your auction run during a holiday weekend, and request an end time for the auction after 5 pm, when ordinary working people can actually participate. Be aware that they won’t allow you to contact an interested party that missed the closing moments of the auction, even if your reserve isn’t met.

Solid idea! Like others I’m surprised about all the negative comments. I have sold a car a couple of weeks ago and have to say the whole process was really good. I got more than the typical car max quotation and I feel like the buyer also got a good deal. Win win! Their onboarding process takes some time, but if you’re not in any rush this is a great place to sell a car! Customer service was always there for both me and the buyer!

No explanation on why rejecting my car… I tried to post a vehicle and I always get this response, Hey Ricardo, thank you for submitting your i3, we really appreciate it. We are focusing on a specific set of vehicles that we think best fits our community. Your BMW looks great and we appreciate you sending it, but will need to pass for now. Thank you again for your submission and please consider us for another sale in the future! Every time I ask why they stop replying to my msgs so communication stops there. My vehicle is a 2017 BMW i3 clean tile and paid off. But they don’t provide me with a reason why don’t. I tried to post the car 2 times and nothing My car is not special or a specific vehicle. Cars and bids post a range of different cars including BMW i3 so why not my car?