CA DMV tops their customer service I started using the site as a buyer and made a few bids on csrs that interested me but unfortunately, I was not the winning bidder. As an anthusiast, I buy cars where ever I find them, enjoy them from a couple of months to max one year and sell them to get something else. I "applied" to sell a couple of my cars a month apart similar to what the C&B site sold a few weeks prior. In both cases, my cars were rejected with the same "boiler plate" response I assume everyone gets. I replied to get more information about the criteria given two other similar vehicles recently sold on their site and simply got no responses after that. When a business with such bad reviews completely 'ghosts' responses from potential sellers and does not assist buyers as the reviewers claim, it makes sense to be cautious about listing or buying. My guess is they are doing very well to not care about customer service.

like others I was rejected for a 2011… like others I was rejected for a 2011 BMW 328I with 92000 miles on it wow! I was shocked that it was rejected it is clean car no accident's the car is in fantastic condition for the year sent very detailed photos as well. for them to reject it for no reason given tells me wonders about this site and know I see there response to others I'm glad it was rejected

Solid idea! Like others I’m surprised about all the negative comments. I have sold a car a couple of weeks ago and have to say the whole process was really good. I got more than the typical car max quotation and I feel like the buyer also got a good deal. Win win! Their onboarding process takes some time, but if you’re not in any rush this is a great place to sell a car! Customer service was always there for both me and the buyer!

Heavy Handed Censorship As a long time bidder AND buyer on car auction sites like C&B, I've found the input and comments from others both entertaining and valuable. However, C&B's ad hoc deletion of some comments makes my opinion of this site dim considerably. In addition to the bidding process, the banter of car enthusiasts is what makes sites like C&B and BAT exciting, fun, and educational. C&B, however, seems to have an unreasonably heavy handed censorship bent on their site. When I questioned their deletion of others benign comments, they then censored my comments, deleted them, and froze my account! Wow, as a mature and seasoned enthusiast, I find their behavior surprisingly immature in this area.

Cars & Bids (C&B) is an auction site Cars & Bids (C&B) is an auction site. I purchased a vehicle at auction and was charged a commission of 4.5% on Nov6. On Nov 11 i traveled 500 miles to San Diego to inspect the vehicle. The seller refused to allow me to drive the vehicle. Instead the seller took me for a drive in the vehicle. The seller represented that the vehicle had just been serviced and was in perfect condition. I discovered otherwise. Vehicle dashboard lights were flickering and seat massage functions did not work in the Mercedes S560. The vehicle may have had other issues but without driving i could not determine that. The seller's comment was "well you are not a real buyer". I walked away from the deal and C&B refused to refund the $2925.00 they charged to my credit card. How can an auction company keep a commission for a transaction that did not go thru? If a seller misrepresented what was being sold and is dishonest i am not going to purchase the vehicle.