Juliana Pacheco
PTNever received the order!!! Never received the order!!! Im waiting for two months.
Serena Renehan-Leavitt
USZero stars I ordered a faucet and never received it. No email response. No phone number or address. THIS IS A SCAM. I filed fraudulent business charges today.
PB
USHorrible quality, avoid! I've had the gold Signature Smart faucet from Build Modern Co for 8 months, here is my final verdict. 1. Looks great, until it doesn't. Within 3 weeks the gold finish had tarnished! With daily use and proper care (wiping down faucet after use and using the appropriate cleaners) I would have assumed this faucet would look great for a lifetime. Looks very cheap. 2. If you want to use the "tap to turn on" feature, the faucet handle must always be positioned "on". For some this isn't a big deal but I think it takes away from the clean lines of the faucet. The touch is very finicky so after a week we disconnected the feature. 3. The faucet is louder than most due to the aeration feature. Bothers me especially when washing dishes and all I hear is a hissing sound. 4. The gray hose which connects the faucet to the water line LEAKS. How it isn't waterproof boggles my mind. I've placed a bucket under the sink for the past 7 months and I have to empty the bucket 2-3 times a week. It's a hassle and also creates mold. We had this professionally installed and the leak has nothing to do with installation. 0 stars. Nothing has held up. Poor quality materials. I would NOT recommend this! Buy something from a well known brand. You really get what you pay for. I know that the company offers a lifetime warranty but for something to tarnish and leak within a month isn't worth the purchase. It is very shady that they would not accept my review, as you see they only have 5 star reviews on their site.
Meg Markham
USORDERED A KITCHEN FAUCT AND HAVE NEVER… ORDERED A KITCHEN FAUCT AND HAVE NEVER HEARD WHERE OR WHEN IT WILL SHIP. WILL BE CONTACTING THE CORRECT PEOPLE TO INSURE I GET MY MONEY BACK. DONT PAY THE EXTRA 6 BUCKS FOR FASTER SHIP TIME. SAID 2-5 DAYS AND IT WILL BE SHIPPED WAS A COMPLETE LIE. NOT WORTH MY TIME OR MONEY.
Melissa
USAbsolutely horrific Absolutely horrific. This company is unreliable and should not be trusted. Ordered a shower spa and two faucets for a bathroom remodel and have received no shipping confirmation, no responses to emails. They will steal your money. Planning to pursue options to get my money back and ensuring this company is appropriately reported if I do not receive my items.