Terrible I never received the order I made on 1 January 2021, three months ago. The support team answered until 23 february and then desappeared. Don't trust this Company

Absolutely horrific Absolutely horrific. This company is unreliable and should not be trusted. Ordered a shower spa and two faucets for a bathroom remodel and have received no shipping confirmation, no responses to emails. They will steal your money. Planning to pursue options to get my money back and ensuring this company is appropriately reported if I do not receive my items.

I wholeheartedly agree with the bad… I wholeheartedly agree with the bad reviews on here as they are almost identical to mine. Received the faucet in a reasonable time but has sadly gone down hill from there. The sensor has failed miserably but am not inclined to take it out as we didn't pay big bucks for just a tap. I've emailed constantly for the last 3 months and I either get a computer response that my enquiry has been updated or nothing. I did get 1 email that suggested that they were sending a replacement but of course nothing. I also requested my money back and all I hear is crickets. I'm completely over it! Don't buy from this company, pay a bit extra and buy locally!!

ORDERED A KITCHEN FAUCT AND HAVE NEVER… ORDERED A KITCHEN FAUCT AND HAVE NEVER HEARD WHERE OR WHEN IT WILL SHIP. WILL BE CONTACTING THE CORRECT PEOPLE TO INSURE I GET MY MONEY BACK. DONT PAY THE EXTRA 6 BUCKS FOR FASTER SHIP TIME. SAID 2-5 DAYS AND IT WILL BE SHIPPED WAS A COMPLETE LIE. NOT WORTH MY TIME OR MONEY.

Bad customer service We purchased a faucet in December of last year, and within a month the sprayer function stopped working, Initially, customer service responded that they were working on a replacement order, but have not responded to emails or website requests in over 1.5 months. Like many companies, this one is based in China so I was willing to give it extra time due to COVID, transport and shipping shortages, etc, but at this point I assume that it was wasted money.