Should have a zero star rating Should have a zero star rating. I ordered two identical faucets from them. One was faulty. Upon contacting the company I was told to send it back to them for a refund. I did and never heard from them again and emails to them are undeliverable. Totally a rip off.

ORDERED A KITCHEN FAUCT AND HAVE NEVER… ORDERED A KITCHEN FAUCT AND HAVE NEVER HEARD WHERE OR WHEN IT WILL SHIP. WILL BE CONTACTING THE CORRECT PEOPLE TO INSURE I GET MY MONEY BACK. DONT PAY THE EXTRA 6 BUCKS FOR FASTER SHIP TIME. SAID 2-5 DAYS AND IT WILL BE SHIPPED WAS A COMPLETE LIE. NOT WORTH MY TIME OR MONEY.

Zero stars I ordered a faucet and never received it. No email response. No phone number or address. THIS IS A SCAM. I filed fraudulent business charges today.

this site is a scam this site is a scam! Never received the product we ordered and never heard back from multiple E-mails over weeks from the site. Don't buy here!

Bad customer service We purchased a faucet in December of last year, and within a month the sprayer function stopped working, Initially, customer service responded that they were working on a replacement order, but have not responded to emails or website requests in over 1.5 months. Like many companies, this one is based in China so I was willing to give it extra time due to COVID, transport and shipping shortages, etc, but at this point I assume that it was wasted money.