Theresa
GB1 star is too high I purchased the earbuds and extended warranty on 9/27/2023. They arrived 10/12/2023. I purchased these mainly for business phone calls. My clients reported the sound was awful so I started a return by emailing customer service. I followed the directions and sent them via UPS on 10/13/2023. BLX received them 10/18/2023. As of 11/26/2023 I have neither received a credit for the earbuds nor the extended warranty. What a disappointing experience. Purchase at your own risk.
Dawn Hawkins
GBI like a previous review can only get… I like a previous review can only get one bud to work at a time. I’ve raised several tickets and get automated responses. I’ ve provided every number going but no satisfaction. I even stupidly paid for a warranty but cannot find anyone to contact to speak too. Very disappointed
Cheryl Sealy
GBI have been ripped off I have been ripped off. I bought the buds, immediately didn't like them and sent them back. It's been 2 months since they received them (I have the shipping receipt) and still no refund. They have the buds AND my money. I've rec'd 8 emails stating how sorry they are and someone will handle the refund immediately, but nothing happens after that. DO NOT THROW YOUR MONEY AWAY!
JP THE Z
GBI just ordered my buds and got them the…other day so time will tell have good they are. I just ordered my buds and got them the other day so far so good but didn't find all of these bad reviews until after I ordered them oh well guess I am stuck.I will say this much have bose earbuds also and one of the earbuds went bad but been a year of two since purchasing and pay a HELL LOT MORE then for the blxbuds.
Charles Ravenhill
GBDO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT - order system does not work so you be charged, get the kit but no come back. The product itself is dire as the microphone did not work properly at all. Their service model is absolutely hopeless and very frustrating as they say 30 day no quibble guarantee but no return address provided and service desk are useless. Also, reply did not actually send me an email as promised that I can find.