I bought these buds they broke within 2… I bought these buds they broke within 2 months luckily I set up the warranty only to be stone walled by the company. They do not respond to my messages after advising they would send out replacement out it has now been 2 months since they last communicated with me wasted my money on these please do not wast your money or time

Lifetime guarantee is meaningless My BLX buds worked for 18 months then one stopped working. The extra charge for the lifetime guarantee is a waste of money. I have been contacting the company for 3 months and I cannot get a resolution to my problem, only standard replies saying the same thing. The guarantee is meaningless as there has been no suggestion of replacement or repair. Awful customer service response. Go Elsewhere.

Very cheap and made even cheaper The earbuds are priced fairly cheaply and praised as top tier in multiple articles I've come by. And they are decent for sound quality, the microphone is terrible. They disconnect frequently, have an inconsistent range, and now the left one has stopped working entirely. It has not even been a month and while I'm in the warranty period i wont even try based off the other reviews getting your money back is virtually impossible. Simply put these earbuds are cheaply priced and far more cheaply made. I'm extremely disappointed with how shoddily they are designed and i will purposely tell people to avoid them from here on.

Beware of this company! If I could give no stars, I would. Do not deal with this company. I ordered two pairs of earbuds using the 50% discount stated on the 2nd pair. Only one pair of earbuds received and the company has refused to correct this despite being provided with their own invoice confirming the order. The voice on the earbuds doesn't work so unable to use for conference calls. Shocking customer service, poot quality product!

I have been ripped off I have been ripped off. I bought the buds, immediately didn't like them and sent them back. It's been 2 months since they received them (I have the shipping receipt) and still no refund. They have the buds AND my money. I've rec'd 8 emails stating how sorry they are and someone will handle the refund immediately, but nothing happens after that. DO NOT THROW YOUR MONEY AWAY!