Fualty BLX Buds. WHY CAN@:T THEY JUST REFUND ME!\\\I purchased some BLX Buds earphones for… I purchased some BLX Buds earphones for my wife's birthday back on the 30th Sep. They do not pairup/synch with her or any other mobile phone. I have been contacting customer service to get a refund/return advice but get standard fob-off replies. It is now 19th December and I am no closer to claiming a refund despite having a warranty certificate. My order number is 2219734475. Please can action be taken.

No 30 day return I received ear buds from a purchase I made online, on November 19. I realized they weren't the quality I wanted so I tried returning them. They have a 30 day return policy, and I began trying to return them with time to spare. My actual experience was awful. I received and email stating all the needed were my Order Numbers. I thought I'd only ordered the earbuds, but they added on warrantied, shipping and handling greatly increasing the total price. In response, I looked up all charges including the warranties and such. When I went to their website, I got loads of double talk, but the bottom line is all they would return to me was 30%. I was put on hold often and for long periods of time. I made it clear the 30% wasn't what their guarantee offered. I wish I'd have found Trustpilot sooner!

I bought these buds they broke within 2… I bought these buds they broke within 2 months luckily I set up the warranty only to be stone walled by the company. They do not respond to my messages after advising they would send out replacement out it has now been 2 months since they last communicated with me wasted my money on these please do not wast your money or time

BLX buds faulty after 2mths BLX buds became faulty after only 2 months use. This of course is outside of their 30day warranty. There is a reason they only provide 30 days….. cheaply made tat. While working, the touch buttons were very flakey at best and recharging the earbuds via the charging case didn’t always work correctly either. I contacted BLX who said tough you’re outside our warranty period. !DO NOT BUY THESE CHEAP HEADPHONES!

1 star is too high I purchased the earbuds and extended warranty on 9/27/2023. They arrived 10/12/2023. I purchased these mainly for business phone calls. My clients reported the sound was awful so I started a return by emailing customer service. I followed the directions and sent them via UPS on 10/13/2023. BLX received them 10/18/2023. As of 11/26/2023 I have neither received a credit for the earbuds nor the extended warranty. What a disappointing experience. Purchase at your own risk.