Bought these 2 years ago in March Bought these 2 years ago in March. It's been 2 years and no product, I gave up a long time ago.

Purchased 3 received 2 and an empty box Purchased 3 received 2 and an empty box. Contact form on the website just kept throwing an error, and the bottom of the page has an incomplete sentence regarding calling the company. "This Contact Form will save you time in getting a FASTER response, but if you prefer to reach us by phone, click . You may experience longer than usual waiting times." There's no button that's missing, it's literally a blank space where they say you can call them. Edit after company response: You didn't provide me a method to reply to your response. Should I do this and edit my initial review to add the order number on a public forum?

Very cheap and made even cheaper The earbuds are priced fairly cheaply and praised as top tier in multiple articles I've come by. And they are decent for sound quality, the microphone is terrible. They disconnect frequently, have an inconsistent range, and now the left one has stopped working entirely. It has not even been a month and while I'm in the warranty period i wont even try based off the other reviews getting your money back is virtually impossible. Simply put these earbuds are cheaply priced and far more cheaply made. I'm extremely disappointed with how shoddily they are designed and i will purposely tell people to avoid them from here on.

Ignore negative reviews Do ignore negative reviews. I have experienced nothing other an high satisfaction from these quality earbuds. Sound quality and comfort are excellent. Great value. I ordered 3 pairs and gave 2 away to family who are delighted. I was accidentally sent 3 more pairs which I declared and was allowed to keep for free with no hassle whatsoever. Excellent prompt customer service by email and post.

I have been ripped off I have been ripped off. I bought the buds, immediately didn't like them and sent them back. It's been 2 months since they received them (I have the shipping receipt) and still no refund. They have the buds AND my money. I've rec'd 8 emails stating how sorry they are and someone will handle the refund immediately, but nothing happens after that. DO NOT THROW YOUR MONEY AWAY!