Ignore negative reviews Do ignore negative reviews. I have experienced nothing other an high satisfaction from these quality earbuds. Sound quality and comfort are excellent. Great value. I ordered 3 pairs and gave 2 away to family who are delighted. I was accidentally sent 3 more pairs which I declared and was allowed to keep for free with no hassle whatsoever. Excellent prompt customer service by email and post.

Lifetime guarantee is meaningless My BLX buds worked for 18 months then one stopped working. The extra charge for the lifetime guarantee is a waste of money. I have been contacting the company for 3 months and I cannot get a resolution to my problem, only standard replies saying the same thing. The guarantee is meaningless as there has been no suggestion of replacement or repair. Awful customer service response. Go Elsewhere.

Great buds for the price. Well I don't know which buds the other reviewers have been using but I think BLX buds are great! OK, the sound isn't amazing but it's decent enough for a £50 pair of buds! The charging case holds it's charge until you've literally run it flat with using the buds. If i fully charge my case and I haven't used my buds for a few weeks there's still full charge unlike my £250 Bose ones that lose charge even without use! For the price, comfort and sound I would give BLX buds an 8 out of 10 all day long!

Blxbuds is a scam! This whole thing feels like a scam to me - aka the earbuds overall suck for the price you pay but the worst part is that blx is not honoring their 30 day money back guarantee. I sent my blxbuds back within the 30 day window but since sending them back they won't reply to any emails I send them and I have yet to see a refund. Stay away from blxbuds if you value your money!!!

No 30 day return I received ear buds from a purchase I made online, on November 19. I realized they weren't the quality I wanted so I tried returning them. They have a 30 day return policy, and I began trying to return them with time to spare. My actual experience was awful. I received and email stating all the needed were my Order Numbers. I thought I'd only ordered the earbuds, but they added on warrantied, shipping and handling greatly increasing the total price. In response, I looked up all charges including the warranties and such. When I went to their website, I got loads of double talk, but the bottom line is all they would return to me was 30%. I was put on hold often and for long periods of time. I made it clear the 30% wasn't what their guarantee offered. I wish I'd have found Trustpilot sooner!