Fualty BLX Buds. WHY CAN@:T THEY JUST REFUND ME!\\\I purchased some BLX Buds earphones for… I purchased some BLX Buds earphones for my wife's birthday back on the 30th Sep. They do not pairup/synch with her or any other mobile phone. I have been contacting customer service to get a refund/return advice but get standard fob-off replies. It is now 19th December and I am no closer to claiming a refund despite having a warranty certificate. My order number is 2219734475. Please can action be taken.

BLX buds faulty after 2mths BLX buds became faulty after only 2 months use. This of course is outside of their 30day warranty. There is a reason they only provide 30 days….. cheaply made tat. While working, the touch buttons were very flakey at best and recharging the earbuds via the charging case didn’t always work correctly either. I contacted BLX who said tough you’re outside our warranty period. !DO NOT BUY THESE CHEAP HEADPHONES!

DO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT - order system does not work so you be charged, get the kit but no come back. The product itself is dire as the microphone did not work properly at all. Their service model is absolutely hopeless and very frustrating as they say 30 day no quibble guarantee but no return address provided and service desk are useless. Also, reply did not actually send me an email as promised that I can find.

Ear buds I've tried yo get in contact with this company on numerous occasions 1. To cancel order as postage was 17.00 2. Had notification that they'd been despatched, but tracking number is unknown Have emailed twice more yo try snd get a response but only get a generic response and then another email to say our purchase hasn't been completed and checkout before we miss out on this order. Now I'm reading the rest of these reviews and realise we have been conned for 117 quid. Gutted, distraught and damnrighg angry. This company should be held accountable

I have been ripped off I have been ripped off. I bought the buds, immediately didn't like them and sent them back. It's been 2 months since they received them (I have the shipping receipt) and still no refund. They have the buds AND my money. I've rec'd 8 emails stating how sorry they are and someone will handle the refund immediately, but nothing happens after that. DO NOT THROW YOUR MONEY AWAY!