Blxbuds is a scam! This whole thing feels like a scam to me - aka the earbuds overall suck for the price you pay but the worst part is that blx is not honoring their 30 day money back guarantee. I sent my blxbuds back within the 30 day window but since sending them back they won't reply to any emails I send them and I have yet to see a refund. Stay away from blxbuds if you value your money!!!

No 30 day return I received ear buds from a purchase I made online, on November 19. I realized they weren't the quality I wanted so I tried returning them. They have a 30 day return policy, and I began trying to return them with time to spare. My actual experience was awful. I received and email stating all the needed were my Order Numbers. I thought I'd only ordered the earbuds, but they added on warrantied, shipping and handling greatly increasing the total price. In response, I looked up all charges including the warranties and such. When I went to their website, I got loads of double talk, but the bottom line is all they would return to me was 30%. I was put on hold often and for long periods of time. I made it clear the 30% wasn't what their guarantee offered. I wish I'd have found Trustpilot sooner!

I like a previous review can only get… I like a previous review can only get one bud to work at a time. I’ve raised several tickets and get automated responses. I’ ve provided every number going but no satisfaction. I even stupidly paid for a warranty but cannot find anyone to contact to speak too. Very disappointed

Beware of this company! If I could give no stars, I would. Do not deal with this company. I ordered two pairs of earbuds using the 50% discount stated on the 2nd pair. Only one pair of earbuds received and the company has refused to correct this despite being provided with their own invoice confirming the order. The voice on the earbuds doesn't work so unable to use for conference calls. Shocking customer service, poot quality product!

Purchased 3 received 2 and an empty box Purchased 3 received 2 and an empty box. Contact form on the website just kept throwing an error, and the bottom of the page has an incomplete sentence regarding calling the company. "This Contact Form will save you time in getting a FASTER response, but if you prefer to reach us by phone, click . You may experience longer than usual waiting times." There's no button that's missing, it's literally a blank space where they say you can call them. Edit after company response: You didn't provide me a method to reply to your response. Should I do this and edit my initial review to add the order number on a public forum?