Blxbuds is a scam! This whole thing feels like a scam to me - aka the earbuds overall suck for the price you pay but the worst part is that blx is not honoring their 30 day money back guarantee. I sent my blxbuds back within the 30 day window but since sending them back they won't reply to any emails I send them and I have yet to see a refund. Stay away from blxbuds if you value your money!!!

No 30 day return I received ear buds from a purchase I made online, on November 19. I realized they weren't the quality I wanted so I tried returning them. They have a 30 day return policy, and I began trying to return them with time to spare. My actual experience was awful. I received and email stating all the needed were my Order Numbers. I thought I'd only ordered the earbuds, but they added on warrantied, shipping and handling greatly increasing the total price. In response, I looked up all charges including the warranties and such. When I went to their website, I got loads of double talk, but the bottom line is all they would return to me was 30%. I was put on hold often and for long periods of time. I made it clear the 30% wasn't what their guarantee offered. I wish I'd have found Trustpilot sooner!

First and foremost First and foremost, there is no help with anything from this company. After waiting over a month, I received the earbuds. Nothing like the add. No App for adjustment, all on the earbuds. Increases volume which is distorted but has no other features that really work. Called and left several messages, sent numerous emails and no answer except what came from auto return. Worthless and they will not accept a return. Nothing I read about these earbuds was true. Horrible company.

Need RETURN. Customer Service all talk/no action. I made mistake of ordering BLX Buds from gogetgadgetcrat in San Antonio. I discovered before my package came that I would need to return it, so have not opened the package, and have requested at least three times that they inform me how to return the order and have them issue a refund. They have sent emails that take a full page to say only broad generalizations about how they are so qualified and that it is so important to them that I be satisfied, but there has been no followup that actually deals with the issue. This has gone on for a full month now. I ordered Nov. 30 Requested cancellation on Dec. 1, They delivered anyway and requests to return have not been acted on.

1 star is too high I purchased the earbuds and extended warranty on 9/27/2023. They arrived 10/12/2023. I purchased these mainly for business phone calls. My clients reported the sound was awful so I started a return by emailing customer service. I followed the directions and sent them via UPS on 10/13/2023. BLX received them 10/18/2023. As of 11/26/2023 I have neither received a credit for the earbuds nor the extended warranty. What a disappointing experience. Purchase at your own risk.