I bought these buds they broke within 2… I bought these buds they broke within 2 months luckily I set up the warranty only to be stone walled by the company. They do not respond to my messages after advising they would send out replacement out it has now been 2 months since they last communicated with me wasted my money on these please do not wast your money or time

DO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT - order system does not work so you be charged, get the kit but no come back. The product itself is dire as the microphone did not work properly at all. Their service model is absolutely hopeless and very frustrating as they say 30 day no quibble guarantee but no return address provided and service desk are useless. Also, reply did not actually send me an email as promised that I can find.

Beware of this company! If I could give no stars, I would. Do not deal with this company. I ordered two pairs of earbuds using the 50% discount stated on the 2nd pair. Only one pair of earbuds received and the company has refused to correct this despite being provided with their own invoice confirming the order. The voice on the earbuds doesn't work so unable to use for conference calls. Shocking customer service, poot quality product!

No 30 day return I received ear buds from a purchase I made online, on November 19. I realized they weren't the quality I wanted so I tried returning them. They have a 30 day return policy, and I began trying to return them with time to spare. My actual experience was awful. I received and email stating all the needed were my Order Numbers. I thought I'd only ordered the earbuds, but they added on warrantied, shipping and handling greatly increasing the total price. In response, I looked up all charges including the warranties and such. When I went to their website, I got loads of double talk, but the bottom line is all they would return to me was 30%. I was put on hold often and for long periods of time. I made it clear the 30% wasn't what their guarantee offered. I wish I'd have found Trustpilot sooner!

Bought these 2 years ago in March Bought these 2 years ago in March. It's been 2 years and no product, I gave up a long time ago.