1 star is too high I purchased the earbuds and extended warranty on 9/27/2023. They arrived 10/12/2023. I purchased these mainly for business phone calls. My clients reported the sound was awful so I started a return by emailing customer service. I followed the directions and sent them via UPS on 10/13/2023. BLX received them 10/18/2023. As of 11/26/2023 I have neither received a credit for the earbuds nor the extended warranty. What a disappointing experience. Purchase at your own risk.

Very cheap and made even cheaper The earbuds are priced fairly cheaply and praised as top tier in multiple articles I've come by. And they are decent for sound quality, the microphone is terrible. They disconnect frequently, have an inconsistent range, and now the left one has stopped working entirely. It has not even been a month and while I'm in the warranty period i wont even try based off the other reviews getting your money back is virtually impossible. Simply put these earbuds are cheaply priced and far more cheaply made. I'm extremely disappointed with how shoddily they are designed and i will purposely tell people to avoid them from here on.

DO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT - order system does not work so you be charged, get the kit but no come back. The product itself is dire as the microphone did not work properly at all. Their service model is absolutely hopeless and very frustrating as they say 30 day no quibble guarantee but no return address provided and service desk are useless. Also, reply did not actually send me an email as promised that I can find.

I bought these buds they broke within 2… I bought these buds they broke within 2 months luckily I set up the warranty only to be stone walled by the company. They do not respond to my messages after advising they would send out replacement out it has now been 2 months since they last communicated with me wasted my money on these please do not wast your money or time

I like a previous review can only get… I like a previous review can only get one bud to work at a time. I’ve raised several tickets and get automated responses. I’ ve provided every number going but no satisfaction. I even stupidly paid for a warranty but cannot find anyone to contact to speak too. Very disappointed