First and foremost First and foremost, there is no help with anything from this company. After waiting over a month, I received the earbuds. Nothing like the add. No App for adjustment, all on the earbuds. Increases volume which is distorted but has no other features that really work. Called and left several messages, sent numerous emails and no answer except what came from auto return. Worthless and they will not accept a return. Nothing I read about these earbuds was true. Horrible company.

Fualty BLX Buds. WHY CAN@:T THEY JUST REFUND ME!\\\I purchased some BLX Buds earphones for… I purchased some BLX Buds earphones for my wife's birthday back on the 30th Sep. They do not pairup/synch with her or any other mobile phone. I have been contacting customer service to get a refund/return advice but get standard fob-off replies. It is now 19th December and I am no closer to claiming a refund despite having a warranty certificate. My order number is 2219734475. Please can action be taken.

1 star is too high I purchased the earbuds and extended warranty on 9/27/2023. They arrived 10/12/2023. I purchased these mainly for business phone calls. My clients reported the sound was awful so I started a return by emailing customer service. I followed the directions and sent them via UPS on 10/13/2023. BLX received them 10/18/2023. As of 11/26/2023 I have neither received a credit for the earbuds nor the extended warranty. What a disappointing experience. Purchase at your own risk.

I like a previous review can only get… I like a previous review can only get one bud to work at a time. I’ve raised several tickets and get automated responses. I’ ve provided every number going but no satisfaction. I even stupidly paid for a warranty but cannot find anyone to contact to speak too. Very disappointed

I have been ripped off I have been ripped off. I bought the buds, immediately didn't like them and sent them back. It's been 2 months since they received them (I have the shipping receipt) and still no refund. They have the buds AND my money. I've rec'd 8 emails stating how sorry they are and someone will handle the refund immediately, but nothing happens after that. DO NOT THROW YOUR MONEY AWAY!