Fualty BLX Buds. WHY CAN@:T THEY JUST REFUND ME!\\\I purchased some BLX Buds earphones for… I purchased some BLX Buds earphones for my wife's birthday back on the 30th Sep. They do not pairup/synch with her or any other mobile phone. I have been contacting customer service to get a refund/return advice but get standard fob-off replies. It is now 19th December and I am no closer to claiming a refund despite having a warranty certificate. My order number is 2219734475. Please can action be taken.

Bought these 2 years ago in March Bought these 2 years ago in March. It's been 2 years and no product, I gave up a long time ago.

1 star is too high I purchased the earbuds and extended warranty on 9/27/2023. They arrived 10/12/2023. I purchased these mainly for business phone calls. My clients reported the sound was awful so I started a return by emailing customer service. I followed the directions and sent them via UPS on 10/13/2023. BLX received them 10/18/2023. As of 11/26/2023 I have neither received a credit for the earbuds nor the extended warranty. What a disappointing experience. Purchase at your own risk.

Blxbuds is a scam! This whole thing feels like a scam to me - aka the earbuds overall suck for the price you pay but the worst part is that blx is not honoring their 30 day money back guarantee. I sent my blxbuds back within the 30 day window but since sending them back they won't reply to any emails I send them and I have yet to see a refund. Stay away from blxbuds if you value your money!!!

Lifetime guarantee is meaningless My BLX buds worked for 18 months then one stopped working. The extra charge for the lifetime guarantee is a waste of money. I have been contacting the company for 3 months and I cannot get a resolution to my problem, only standard replies saying the same thing. The guarantee is meaningless as there has been no suggestion of replacement or repair. Awful customer service response. Go Elsewhere.