Julie Eastty
GBBeware of this company! If I could give no stars, I would. Do not deal with this company. I ordered two pairs of earbuds using the 50% discount stated on the 2nd pair. Only one pair of earbuds received and the company has refused to correct this despite being provided with their own invoice confirming the order. The voice on the earbuds doesn't work so unable to use for conference calls. Shocking customer service, poot quality product!
Mr B Padda
GBI bought these buds they broke within 2… I bought these buds they broke within 2 months luckily I set up the warranty only to be stone walled by the company. They do not respond to my messages after advising they would send out replacement out it has now been 2 months since they last communicated with me wasted my money on these please do not wast your money or time
JP THE Z
GBI just ordered my buds and got them the…other day so time will tell have good they are. I just ordered my buds and got them the other day so far so good but didn't find all of these bad reviews until after I ordered them oh well guess I am stuck.I will say this much have bose earbuds also and one of the earbuds went bad but been a year of two since purchasing and pay a HELL LOT MORE then for the blxbuds.
Chris
GBLifetime guarantee is meaningless My BLX buds worked for 18 months then one stopped working. The extra charge for the lifetime guarantee is a waste of money. I have been contacting the company for 3 months and I cannot get a resolution to my problem, only standard replies saying the same thing. The guarantee is meaningless as there has been no suggestion of replacement or repair. Awful customer service response. Go Elsewhere.
H.E
GBIgnore negative reviews Do ignore negative reviews. I have experienced nothing other an high satisfaction from these quality earbuds. Sound quality and comfort are excellent. Great value. I ordered 3 pairs and gave 2 away to family who are delighted. I was accidentally sent 3 more pairs which I declared and was allowed to keep for free with no hassle whatsoever. Excellent prompt customer service by email and post.