Awful experience I ordered a chandelier from ‘gallery chandeliers’ in 11/2019. I received in 12/2019. I hired an electrical company to install the heavy and large chandelier on my ceiling at my house. Once installed we all noticed that the chandelier they shipped looks different from the one I ordered online. I reported the matter to their sales associate named ‘Alex’ the rude sales associate raised his voice at me and gave me attitude. I was told that in fact they had shipped me the wrong item. I was also said they won’t cover my expense to remove it but I was more than welcome to ship it back. I paid $750 for installation and to remove it is another $750. Oh I must mention this: they offered $150 store credit. This company is unrealistic and very unprofessional based upon my experience.

This is the best company for chandeliers....... This is the best company for chandeliers , mine and yours. Outstanding customer service . This is my fourth chandelier from gallery and I'll come back for more . I'm always loosing crystals and they always replace , no question ask. Thank you guys at the sales and customer service ,out there in the market you do sell highest grade of product with least money . I'd need few more chandeliers in future and I'll definitely come back to you.

Gorgeous chandeliers I ordered 2 different chandeliers and they both arrived in excellent condition and are breathtakingly beautiful. We've received so many compliments from friends and family. I shopped around a lot before pulling the trigger. These are by far the best prices and the quality is amazing.

Purchased 3 chandeliers for wedding reception The chandeliers were very pretty once assembled. They arrived quickly and intact. There were no directions for assembly so we had to watch the video several times and google assembly directions. Each took about an hour to build and the "crystals" needed extra wire reinforcements so they could be held securely for use in the reception tent. WE also had to add a wire housing in order for them to be hung safely. Overall, very pretty and worked well. The purchase price was much better than any rental quotes and the rental vendor ended up purchasing them from me after our event!

great customer service As a small business based out of southern california, we enjoy personal customer service when we are dealing with our vendors. Jeana was so ver y helpful when we called to place an order. We have been ordering from this company for few years and look forward to always doing business with them. Great staff!