Matthias
GBGreat experience The rep was thorough and helped me take correct measurements and ensured that my order was exactly what I wanted.
Paul
GBI was very impressed with the ease of ordering. I was very impressed with the ease of ordering. I had been a little nervous about getting it all right, but the options (with accompanying graphics at each step) made it all pretty easy. The follow-up phone call was a nice customer service touch. Thanks!
Michael
GBAlison was great! Alison was great! This is my second purchase from the shutter store and it’s just a nice experience for the customer. No pushy or rushed feeling just helpful.
William
GBgreat customer service great customer service, easy to work with, reconfirm all orders.
Robert
GBGreat verification process and ordering experience The website is laid out nice, the information and pictures also help. One thing that I found cumbersome is that the actual ability to know the limitations of certain shutter lines and which frames would go with what certain shutter type. That info was not revealed until the ordering process was under way. I had to go back several times and continue to edit until I got what I wanted. They should have the different shutter lines laid out on the drag down menu that spells out exactly what they are, one has to dig to get that info. The help line representatives were very knowledgeable and helped with the ordering process.