Janice Pelchat
GBNOT in the USA EDIT: Got another song and dance response, but I can prove their search results add your state to the end of their store name (screenshot sent to them - wish Trustpilot allowed screenshots). Also, the reply from them referred to a SECOND order I placed "before realizing their manufacturer is in CHINA and my first order hasn't shown up). Nothing was said about the FIRST order that was promised "7-11 weeks" and is now in its 12th week with no shipment forthcoming. They offered to cancel my order(s). Let's see how reliable THAT turns out to be. Be VERY careful clicking on this website. If you google "shutter store" it will show you a result that makes you think they're located in YOUR state, but in actuality - they have an ordering system in Nevada and orders go through CHINA. And THAT'S why you have a 7-11 week timeframe for orders to come through. Every time I ask where my shutters are - I get a song and dance about the lead time - but we are now OVER that lead time and they are STILL not "ready to ship - and we'll let you know when they are".
Brown
GBGreat customer service Allison saved me quite a bit on my order. She explained the difference in inside and outside mounts. She also helped with my email for order confirmation. Thanks Allison!
Wes
GBEasy order, easy install Very easy ordering process, and even easier to install.
David
GBEasy to order and friendly service Easy to order and friendly service. Keomi was great in talking me through the order. Shutter store had the best price when we shopped around. Looking forward to seeing how the product looks once received.
Suzanne
GBFollow up to answer questions on details -