Debbra
GBExtremely helpful with providing… Extremely helpful with providing explanations, dimension changes, and answering questions. Very pleasant to deal with on phone. Would definitely recommend and also use again.
Janice Pelchat
GBNOT in the USA EDIT: Got another song and dance response, but I can prove their search results add your state to the end of their store name (screenshot sent to them - wish Trustpilot allowed screenshots). Also, the reply from them referred to a SECOND order I placed "before realizing their manufacturer is in CHINA and my first order hasn't shown up). Nothing was said about the FIRST order that was promised "7-11 weeks" and is now in its 12th week with no shipment forthcoming. They offered to cancel my order(s). Let's see how reliable THAT turns out to be. Be VERY careful clicking on this website. If you google "shutter store" it will show you a result that makes you think they're located in YOUR state, but in actuality - they have an ordering system in Nevada and orders go through CHINA. And THAT'S why you have a 7-11 week timeframe for orders to come through. Every time I ask where my shutters are - I get a song and dance about the lead time - but we are now OVER that lead time and they are STILL not "ready to ship - and we'll let you know when they are".
Suzanne
GBFollow up to answer questions on details -
Matthias
GBGreat experience The rep was thorough and helped me take correct measurements and ensured that my order was exactly what I wanted.
Eric Peach
GBGreat product, great support. I am a skilled DIY’er, but have never installed shutters like these before. The measurement instructions were clear. The process was fantastic. Just hours after submitting my order I was called by a someone from the ShutterStore. They suggested a modification which was a big improvement. After approving the final design the shutters were delivered in 3 weeks. Installation was easy. The shutters look great and are easy to operate. I was impressed with the amount of extra hardware supplied. I am very happy, but more important my wife is happy!