Charles M. Bullins II
GBI absolutely love The Shutter Store I absolutely love The Shutter Store. I paid to install some "high-end" shutters for my home, but then I wanted to install plantation shutters for the rest of my home. These were so simple and just as high-quality as my professionally installed shutters. The directions make it simple and the precall clarifies your order perfectly. Also, with the videos, anyone can do this project. If you're worried, buy yourself and a single shutter and try that.
Paul
GBI was very impressed with the ease of ordering. I was very impressed with the ease of ordering. I had been a little nervous about getting it all right, but the options (with accompanying graphics at each step) made it all pretty easy. The follow-up phone call was a nice customer service touch. Thanks!
Robert
GBGreat verification process and ordering experience The website is laid out nice, the information and pictures also help. One thing that I found cumbersome is that the actual ability to know the limitations of certain shutter lines and which frames would go with what certain shutter type. That info was not revealed until the ordering process was under way. I had to go back several times and continue to edit until I got what I wanted. They should have the different shutter lines laid out on the drag down menu that spells out exactly what they are, one has to dig to get that info. The help line representatives were very knowledgeable and helped with the ordering process.
Brown
GBGreat customer service Allison saved me quite a bit on my order. She explained the difference in inside and outside mounts. She also helped with my email for order confirmation. Thanks Allison!
Wes
GBEasy order, easy install Very easy ordering process, and even easier to install.