William
GBgreat customer service great customer service, easy to work with, reconfirm all orders.
Jeffery
GBMy second order with The Shutter Store. The sales representative, I believe Laura was her name, followed up right away with my on-line order with a phone call. Since I was a previous customer she made sure that everything on my current order matched with my previous order. She was very thorough and knowledgeable, I was impressed.
Ray DuBois
GBThe lady I spoke to was very pleasant… The lady I spoke to was very pleasant and made sure the information I submitted was correct. She the required amendments and I felt confident that the shutters will meet my needs. This is my first time ordering from you and I’m sure I will be satisfied with the shutters and look forward to ordering more in the future.
Josh
GBVermont Inn Remodel I called in twice for assistance before placing a large order and both times the help I received was wonderful. I am renovating an old Inn in Vermont and you have my business for the remainder of the project. Thank you for making the choice easy on who to work with!
Robert
GBGreat verification process and ordering experience The website is laid out nice, the information and pictures also help. One thing that I found cumbersome is that the actual ability to know the limitations of certain shutter lines and which frames would go with what certain shutter type. That info was not revealed until the ordering process was under way. I had to go back several times and continue to edit until I got what I wanted. They should have the different shutter lines laid out on the drag down menu that spells out exactly what they are, one has to dig to get that info. The help line representatives were very knowledgeable and helped with the ordering process.