Debbra
GBExtremely helpful with providing… Extremely helpful with providing explanations, dimension changes, and answering questions. Very pleasant to deal with on phone. Would definitely recommend and also use again.
Ray DuBois
GBThe lady I spoke to was very pleasant… The lady I spoke to was very pleasant and made sure the information I submitted was correct. She the required amendments and I felt confident that the shutters will meet my needs. This is my first time ordering from you and I’m sure I will be satisfied with the shutters and look forward to ordering more in the future.
Robert
GBGreat verification process and ordering experience The website is laid out nice, the information and pictures also help. One thing that I found cumbersome is that the actual ability to know the limitations of certain shutter lines and which frames would go with what certain shutter type. That info was not revealed until the ordering process was under way. I had to go back several times and continue to edit until I got what I wanted. They should have the different shutter lines laid out on the drag down menu that spells out exactly what they are, one has to dig to get that info. The help line representatives were very knowledgeable and helped with the ordering process.
Brown
GBGreat customer service Allison saved me quite a bit on my order. She explained the difference in inside and outside mounts. She also helped with my email for order confirmation. Thanks Allison!
Eric Peach
GBGreat product, great support. I am a skilled DIY’er, but have never installed shutters like these before. The measurement instructions were clear. The process was fantastic. Just hours after submitting my order I was called by a someone from the ShutterStore. They suggested a modification which was a big improvement. After approving the final design the shutters were delivered in 3 weeks. Installation was easy. The shutters look great and are easy to operate. I was impressed with the amount of extra hardware supplied. I am very happy, but more important my wife is happy!