Josh
GBVermont Inn Remodel I called in twice for assistance before placing a large order and both times the help I received was wonderful. I am renovating an old Inn in Vermont and you have my business for the remainder of the project. Thank you for making the choice easy on who to work with!
David
GBEasy to order and friendly service Easy to order and friendly service. Keomi was great in talking me through the order. Shutter store had the best price when we shopped around. Looking forward to seeing how the product looks once received.
Janice Pelchat
GBNOT in the USA EDIT: Got another song and dance response, but I can prove their search results add your state to the end of their store name (screenshot sent to them - wish Trustpilot allowed screenshots). Also, the reply from them referred to a SECOND order I placed "before realizing their manufacturer is in CHINA and my first order hasn't shown up). Nothing was said about the FIRST order that was promised "7-11 weeks" and is now in its 12th week with no shipment forthcoming. They offered to cancel my order(s). Let's see how reliable THAT turns out to be. Be VERY careful clicking on this website. If you google "shutter store" it will show you a result that makes you think they're located in YOUR state, but in actuality - they have an ordering system in Nevada and orders go through CHINA. And THAT'S why you have a 7-11 week timeframe for orders to come through. Every time I ask where my shutters are - I get a song and dance about the lead time - but we are now OVER that lead time and they are STILL not "ready to ship - and we'll let you know when they are".
Charles M. Bullins II
GBI absolutely love The Shutter Store I absolutely love The Shutter Store. I paid to install some "high-end" shutters for my home, but then I wanted to install plantation shutters for the rest of my home. These were so simple and just as high-quality as my professionally installed shutters. The directions make it simple and the precall clarifies your order perfectly. Also, with the videos, anyone can do this project. If you're worried, buy yourself and a single shutter and try that.
joe
GBGreat company and great customer service The initial process was confusing but with every email sent having been answered and the helpful staff being there for every question I had, it made the process easy after all.