Paul
GBI was very impressed with the ease of ordering. I was very impressed with the ease of ordering. I had been a little nervous about getting it all right, but the options (with accompanying graphics at each step) made it all pretty easy. The follow-up phone call was a nice customer service touch. Thanks!
joe
GBGreat company and great customer service The initial process was confusing but with every email sent having been answered and the helpful staff being there for every question I had, it made the process easy after all.
Brown
GBGreat customer service Allison saved me quite a bit on my order. She explained the difference in inside and outside mounts. She also helped with my email for order confirmation. Thanks Allison!
jason ujobagy
GBGreat product Lead time was 8 to 12 but it was worth the wait. My shutters fit perfectly with my measurements and all hinges fit to correct pieces meaning you cannot put the wrong shutters in the wrong places.. I'm very happy as these match my existing Home Depot installed shutters. They cost triple what I paid here. Dont pay for costly installers. You can't go wrong.
Lori
GBThe staff was very helpful The staff was very helpful. I asked questions through the chat and they answered all my questions. They also had me call after placing my order to make sure all measurements were correct. Very impressive team!