Sarah
GBExcellent customer service. Faux wood not great though. The customer service at the point of booking is exceptional. A very quick call back after your online booking occurs, to run through all the detail, provide advice and any adjustments agreed before the final order is put through. I order the faux wood, partly due to speed of delivery, but I must admit I wouldn't order these again. I have been somewhat disappointed and would wait for the real wood in the future. The faux wood is too bendy and droops, even in situ rather than opened. I wouldn't recommend. The company were great to deal with though and I would consider them for a real wood order.
Al
GBVery happy with the shutters Very happy with the shutters. Although long lead times which are understandable due to being made in China. Also reason for it being so cheep. Can't understand why people complain as we were well aware it was going to take 12 weeks at least to be delivered. Quality is good but have to say very easily damaged, very soft wood. Blinds look really good and you wouldn't be able to see the difference from the expensive blinds supplied by UK company's that fit them themselves.
David Shaw
GBJust excellent Just excellent; clear website, helpful follow up phone call and everything arrived in perfect condition and easily fitted. Looks fantastic. really chuffed.
David Murray
GBEasy design, ordering and support. Website very easy to navigate and explanations are clear and concise with added videos to assist. Can always call for assistance and there is a follow-up call to check order prior to order being completed and paid for. Flexible delivery options if you give sufficient notice. Great product, good price, and am a return customer. Would recommend.
Keith strickland
GBEasy to order on line then a back up… Easy to order on line then a back up phone call to make sure all is correct before confirming order so far 5/5 let’s hope delivery and product maches 5/5 and will post again thank you