Steve M
GBEasy to order shutters The website was easy to navigate and informative. The day after ordering Ellie phoned us and checked that everything was okay before confirming the order. She was also extremely pleasant and easy to understand.
Edward McGowan
GBOrder Process I've given 5 stars as my 'expert' contact was very clear and helpful. I would, however, just say the wording in the acknowledgement email could be slightly less ambiguous by making it clear that the order will only be confirmed FOLLOWING the phone discussion. A very good process though.
ID
GBAn excellent service Have used DIY Shutters before and found their overall service from ordering through to delivery to be excellent. Have now ordered more shutters and have been really pleased with the process, ordering was easy and the follow up with one of the team to check order details was quick, friendly and efficient…..I would certainly recommend DIY Shutters to anyone looking to purchase shutters.
Trudie Foster
GBThis is the second set of shutters that… This is the second set of shutters that I've ordered, the service is great, at the end of the phone if you have a query. The instructions on the website are easy to understand, they even call back after you place the order to confirm everything, definitely recommend 👌
Larry Jones
GBDelivered and installed Delivered and installed. One problem I had (my fault) was living in an old house nothing was square and the opening was too small to get the frame in. Solved by building the shutters in situ. They look great and neighbours have commented on how great they look. Thanks to your team.