James
GBGreat company to do business with From start to finish they made the whole process very easy. Lots of time to discuss best design options and then walked through the process step by step until it was the perfect design. Once confirmed delivery was very quick and the finished product is absolutely superb, we couldn't be happier with the quality of finish and the fantastic change it has made to the rooms. We have a couple more to design and we will definitely use DIY Shutters again and wouldn't hesitate to recommend them.
Ian Gordon
GBOrdering a shutter So far our experience with DIY Shutters has been excellent. The sales staff have been very helpful in guiding us through the ordering process, initially Matt helped us and we ordered colour samples and then Ellie took us through the order review and made changes where necessary. Thanks to both.
Keith strickland
GBEasy to order on line then a back up… Easy to order on line then a back up phone call to make sure all is correct before confirming order so far 5/5 let’s hope delivery and product maches 5/5 and will post again thank you
Max
GBAlways impressed by DIY Shutters Easy to follow instructions for measuring and installation. Helpful call from Customer Services to confirm details which lead me to switch (correctly) to the buildout frame on a Bay Window as needed to attach to the window frame rather than the recess. Super quick delivery. Shutters look fantastic!
Sarah
GBExcellent customer service. Faux wood not great though. The customer service at the point of booking is exceptional. A very quick call back after your online booking occurs, to run through all the detail, provide advice and any adjustments agreed before the final order is put through. I order the faux wood, partly due to speed of delivery, but I must admit I wouldn't order these again. I have been somewhat disappointed and would wait for the real wood in the future. The faux wood is too bendy and droops, even in situ rather than opened. I wouldn't recommend. The company were great to deal with though and I would consider them for a real wood order.