Susan
GBExtremely easy to use site with lots of… Extremely easy to use site with lots of helpful information. A swift call back from the team to ensure we had followed all the information correctly and soon amended our order where we had inadvertently gone wrong. Extremely helpful , thorough and polite member of staff sorted our order out. Hopefully we will order the rest of our shutters after we have received our first one and all us well
ID
GBAn excellent service Have used DIY Shutters before and found their overall service from ordering through to delivery to be excellent. Have now ordered more shutters and have been really pleased with the process, ordering was easy and the follow up with one of the team to check order details was quick, friendly and efficient…..I would certainly recommend DIY Shutters to anyone looking to purchase shutters.
Steve M
GBEasy to order shutters The website was easy to navigate and informative. The day after ordering Ellie phoned us and checked that everything was okay before confirming the order. She was also extremely pleasant and easy to understand.
David Murray
GBEasy design, ordering and support. Website very easy to navigate and explanations are clear and concise with added videos to assist. Can always call for assistance and there is a follow-up call to check order prior to order being completed and paid for. Flexible delivery options if you give sufficient notice. Great product, good price, and am a return customer. Would recommend.
Al
GBVery happy with the shutters Very happy with the shutters. Although long lead times which are understandable due to being made in China. Also reason for it being so cheep. Can't understand why people complain as we were well aware it was going to take 12 weeks at least to be delivered. Quality is good but have to say very easily damaged, very soft wood. Blinds look really good and you wouldn't be able to see the difference from the expensive blinds supplied by UK company's that fit them themselves.