Edward McGowan
GBOrder Process I've given 5 stars as my 'expert' contact was very clear and helpful. I would, however, just say the wording in the acknowledgement email could be slightly less ambiguous by making it clear that the order will only be confirmed FOLLOWING the phone discussion. A very good process though.
Mr Michaels
GBQuality first rate Quality first rate - at substantial savings over fully-fitted services. Supportive and kind staff too.
ID
GBAn excellent service Have used DIY Shutters before and found their overall service from ordering through to delivery to be excellent. Have now ordered more shutters and have been really pleased with the process, ordering was easy and the follow up with one of the team to check order details was quick, friendly and efficient…..I would certainly recommend DIY Shutters to anyone looking to purchase shutters.
Helen Bond
GBFantastic Company I cannot fault this Company. From initial ordering to any queries, the. Customer Service Team are fantastic, prompt and so helpful. Also, the product is top quality, have just fitted our fifth set of shutters, and we love them!!
Sarah
GBExcellent customer service. Faux wood not great though. The customer service at the point of booking is exceptional. A very quick call back after your online booking occurs, to run through all the detail, provide advice and any adjustments agreed before the final order is put through. I order the faux wood, partly due to speed of delivery, but I must admit I wouldn't order these again. I have been somewhat disappointed and would wait for the real wood in the future. The faux wood is too bendy and droops, even in situ rather than opened. I wouldn't recommend. The company were great to deal with though and I would consider them for a real wood order.