Madisyn Cockroft
USVery responsive customer service team… Very responsive customer service team (I used email). I did have an RMA to process, and the entire transaction went smoothly. I do wish that they would pay for the shipping to send items back, but other than that, it was a positive experience!
Joshua Wilson
USExcellent Company Very good, easy-to-use website. Showed the in-stock inventory of items and made the checkout process very simple. Shipping was very fast. Within a few hours, there was already a shipping label created. Great Site!
Joe Morales
USThank you for shipping our order… Thank you for shipping our order promptly. We are now awaiting our second shipment. We have not installed yet but will let you know if there is a problem.
Dr. Isaac Newton
USI ordered a CO monitor that I had to return. GREAT customer service. I ordered a CO monitor to replace one that was 14 years old although it still seemed to be working. The one to be replaced was no longer available and I ordered one that I assumed was the latest model but unfortunately it was not compatible with my security panel which I thought unusual since it was made by the same company. I requested to return the monitor and a very nice lady named Lily told me exactly what to do. I immediately received my RMA and I will receive a refund minus a 5% restocking fee. Very good customer service and I can highly recommend this company.
Bob F.
USI received these carbon monoxide… I received these carbon monoxide detectors very quickly. I called with some technical questions and the company rep went out of his way to try to help me.