Bob F.
GBI received these carbon monoxide… I received these carbon monoxide detectors very quickly. I called with some technical questions and the company rep went out of his way to try to help me.
Robin Houston
GBOffice Manager The website is easy to use and when I submitted my sales tax certificate, it was taken care of very fast so I could place my order.
Dr. Isaac Newton
GBI ordered a CO monitor that I had to return. GREAT customer service. I ordered a CO monitor to replace one that was 14 years old although it still seemed to be working. The one to be replaced was no longer available and I ordered one that I assumed was the latest model but unfortunately it was not compatible with my security panel which I thought unusual since it was made by the same company. I requested to return the monitor and a very nice lady named Lily told me exactly what to do. I immediately received my RMA and I will receive a refund minus a 5% restocking fee. Very good customer service and I can highly recommend this company.
Meg W
GBGreat experience Navigating the website was easy Replacing an existing mounting CO monitor, and it arrived a day before we expected. Very happy with a quick, simple order that will keep our family safe.
Rick Ford
CASomething does not sit right with my experience with them. The company did not send my package until I phoned about it. I called a 1-866 number on their web site and was linked to what appeared to be a scam phone number, when they tried to charge me to get them to send me the invoice for my order. They insisted that I give them my credit card information. Then I phoned the local phone number and got through. I told them about the 1-866 number and their IT department had that number removed immediately. The whole experience seemed quite shady.