Yolanda Brown
GBAbove and beyond I truly appreciate when I get a representative who likes the work they do. It reflects on the assistance that he gives to the customer. Derick was such a big help this morning with the reinstallation of my Cove equipment. He was thorough and effective in all the steps that he informed me to do. Thank you Derick for your help this morning. Keep doing an awesome job.
Cynthia Buzanski
GBEach person is so patient and willing… Each person is so patient and willing to help. Highly recommend. May Jen spent an hour on the phone w me trying to troubleshoot and was so sweet, she solved my problems
Terence Garvey
GBA technical support specialist Cove should be proud of The technician communicated very well. I could understand her very easily and she listened very well to my comments and questions. She was extremely polite and professional. She was well trained in trouble-shooting and resolving my problem.
Michelle Werner
GBI love COVE! I love Cove! I was looking for a no-nonsense affordable security system after a break-in attempt a few years ago and Cove has been just perfect. Quality equipment, a beautifully simple app, sos remote fabs... and utility sensors! I'm excited to try the new doorbell cam next. Thank you for all the wonderful and helpful service COVE. Your support staff is the best! :)
Lauren Keckler
GBbasura. loved this company for years. not sure what changed with the way they do business but their customer service techs are rude and disregard your problems. i upgraded to the new cove connect panel from my original simple panel and i've regretted it ever since. nothing but connectivity issues and i'm unable to return to my old panel. WT F