Each person is so patient and willing… Each person is so patient and willing to help. Highly recommend. May Jen spent an hour on the phone w me trying to troubleshoot and was so sweet, she solved my problems

Rough start, but resolved now UPDATED REVIEW: I had such a rough start in the beginning but I am very happy this was resolved and I was able to vent my frustrations to Nicholas and he was very patient and supportive of my situation. The key point that needed to be addressed was the miscommunication and lack of empathy to my situation from the reps I dealt with and he was more than happy to acknowledge my feelings were valid. I have been loving the equipment so far and love the ease of use as well. I appreciate the accountability and the help I was given in my time of stress.

basura. loved this company for years. not sure what changed with the way they do business but their customer service techs are rude and disregard your problems. i upgraded to the new cove connect panel from my original simple panel and i've regretted it ever since. nothing but connectivity issues and i'm unable to return to my old panel. WT F

Lloyd made my questions very easy to… Lloyd made my questions very easy to get an answer.

Props to great company!! It was easy to understand the representative. He listened, took notes and immediately helped me remedy my problem. And they gave us an upgrade to a new camera since we have been with them over 3 years and this is probably the first time we ever had an issue. Would definitely recommend cove above all other companies.