Lloyd made my questions very easy to… Lloyd made my questions very easy to get an answer.

Missing, installed, sensors! Brice did a wonderful job solving our problem. He was patient kind and thorough. It took a lot of effort on his part to solve our mystery, missing, sensors that were installed and paired previously. A big thank you to Brice!

Cancellation is a Hassle! I had to call 3 separate days to attempt to cancel my account because every time I called the agent would supposedly be "unable to charge my debit card for the remaining equipment balance". All the while I'M STILL GETTING CHARGED ON THAT SAME CARD MONTHLY FOR A SYSTEM I'M NO LONGER USING! Funny how your system only had an issue processing my payment when I wanted to cancel and not for my monthly payments. I end up giving them a different card to use and it finally works. Great, now I think I'm finally able to put this awful company behind me. NOPE. Now I find out I have to pay yet another upcoming monthly payment because of your B.S. "30 Day Cancellation Window". This company will bleed you like a stuck pig for every dime you have if you're trying to cancel. Go with a company with better policies and customer service. After all the system and sensors are the same anywhere you go! Find a company that sets themselves apart with how they treat you and the policies they enforce. COVE WILL TREAT YOU LIKE AN ATM.

Props to great company!! It was easy to understand the representative. He listened, took notes and immediately helped me remedy my problem. And they gave us an upgrade to a new camera since we have been with them over 3 years and this is probably the first time we ever had an issue. Would definitely recommend cove above all other companies.

The operator took care of my problem The operator took care of my problem, I'm not sure of her name but I'm sure you have a record of it and she was terrific. Very knowledgeable and helpful for my situation that arose. Thank you for keeping me and my family safe. Jerry