Easy to order Easy to order, great item. No charging plug with it. I ordered one and they sent an American one to an English address. This was rectified by them via email. Be aware the charging plug is a separate item.

I purchased my mini chainsaw about a… I purchased my mini chainsaw about a year ago. It is amazing. I don't have wait for my man to cut up branches anymore, I can do it myself. I have just purchased my second mini chainsaw with the pole extension. I gave my original mini chainsaw to my daughter-in-law, to see if she will like it.

Good product. Needs to come with case The administration chainsaw delivers a good performance as advertised. I studied the reviews across many sites and the ratings are good because the product is good. I bought mine with the poles to attach. If you buy this together you don't get the storage case. It's an additional $31.00 I'm not paying extra.

Customer Service is good and so is the mini chainsaw I had a problem with an order that I placed. I did not read the description correctly. I contacted customer services, and the problem was solved to my complete satisfaction. By the way, the minisaw is wonderful. I bought one last year and put it to good use. I am very happy with the job it does. The only complaint I have is it made for a right-handed person. The button that has to remain depressed for the saw to work is placed very awkwardly for a lefty.

Some how I ended up with 2 chainsaws… Some how I ended up with 2 chainsaws when I only wanted 1. No paperwork with either. Assembled 1 and the performance was terrible. Tried contacting company with no success. Will dispute with the credit card company. Hopefully that gets your attention.