Mascot Hardware USA, LLC

82 Winter Sport Lane, 05495, Williston, United States
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3.95
Based on 20 Reviews

5

50.00%

4

20.00%

3

15.00%

2

5.00%

1

10.00%
About Mascot Hardware USA, LLC

Mascot Hardware USA LLC provides a wide variety of Cabinet Hardware, Coasters, Chopping Boards, Serving Trays, Door Mats and much more.

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Yetunde Ogunwumi
GB

Got these faster than I expected Got these faster than I expected, and although the coasters were a little more silver than I expected, they go great with my drinking glasses!

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Margot Gasch
GB

First installed knobs in laundry room… First installed knobs in laundry room and they looked so fabulous that the kitchen was next. Now working on the bathrooms. These knobs are beautiful

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Catherine Lanthier
GB

Internet product review The internet photos match the product, great display. The ease of viewing the products and ordering one of my best internet experiences. I just love the detail on the knobs I chose.

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Tammy Hancock
GB

Poor customer service. The knobs were beautiful, but the wrong size. Not allowing for returns is very poor customer service and I will not purchase from your company again. It's a pity, because the knobs were excellent. But, you got my money for knobs I can't use so it obviously doesn't matter to you if I buy anything else from you. I would understand asking the customer to pay for return shipping, but to not accept returns at all is a terrible policy. You said I should have read the return policy. Yes, I guess I should have. Lesson learned! I have never purchased anything from Etsy or anywhere online that I couldn't return, so I didn't expect this at all. I feel taken advantage of.

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Janet McCulloch
GB

Beautiful product, weird customer service. On March 8 I contacted the company to ask about how to return the product. I love the merchandise, but the knobs don't fit my cabinets. I received an email telling me that I would receive instructions. Yesterday, March 14, I contacted them again to say that I had not received instructions. This morning I received another email saying that my return had been started but no instruction about how to send the merchandise back. I am seriously concerned for this business as they do not seem to have processes in place to deal with basic things. Again, beautiful product, weird customer service.

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