Beautiful knobs Beautiful knobs, exactly as pictured. Would definitely order from here again

Beautiful knobs. Install problem.The knobs themselves are beautiful &… The knobs themselves are beautiful & just what was shown. The install mechanics are bad. Two remodel guys told me kitchen cabinet knobs need to have the screw go through the door into the knobs. These knobs have the screw head inside the knob. This is quite a problem. There should be info right with each knob option stating this. When one is looking at hundreds of knobs online, a customer is not going to read the caveats at the beginning or end of all the options.

Excellent experience & product! Customer service helped me with an order I was making, they were excellent. The product was super high quality, was shipped quickly. Very happy with this company and the products they offer

Beautiful product, weird customer service. On March 8 I contacted the company to ask about how to return the product. I love the merchandise, but the knobs don't fit my cabinets. I received an email telling me that I would receive instructions. Yesterday, March 14, I contacted them again to say that I had not received instructions. This morning I received another email saying that my return had been started but no instruction about how to send the merchandise back. I am seriously concerned for this business as they do not seem to have processes in place to deal with basic things. Again, beautiful product, weird customer service.

My package was not addressed correctly My package was not addressed correctly (no number, only street.). Luckily I went to the post office and explained that a package was there, but not deliverable. The staff was able to find it after some searching. Mascot needs to be more careful in addressing packages. The ceramic knobs look nice. I have not installed them yet. I hope that they wear well.