Excellent experience & product! Customer service helped me with an order I was making, they were excellent. The product was super high quality, was shipped quickly. Very happy with this company and the products they offer

Got out my product quickly Got out my product quickly, followed up when I had problems with tracking with a fast respond time. Product exactly as described

Beautiful product, weird customer service. On March 8 I contacted the company to ask about how to return the product. I love the merchandise, but the knobs don't fit my cabinets. I received an email telling me that I would receive instructions. Yesterday, March 14, I contacted them again to say that I had not received instructions. This morning I received another email saying that my return had been started but no instruction about how to send the merchandise back. I am seriously concerned for this business as they do not seem to have processes in place to deal with basic things. Again, beautiful product, weird customer service.

Love this tissue box…..craftsmanship is… Love this tissue box…..craftsmanship is beautiful. Colors are as shown in pictures. Great choices. Quick delivery. My only complaint is it doesn’t fit the Costco box of kleenex….have to cut tissue box down.

No customer service Within an hour of placing the order I realized the color would not work. I sent a note through Esty asking to cancel the order. I received a response that it was outside business hours and I would receive a response the next day. 24 hours later the product was shipped and you have a no return policy. If I had realized the error after the product had shipped, I would understand being bound to the no return policy. For my request to be completely ignored is unacceptable.