Excellent experience & product! Customer service helped me with an order I was making, they were excellent. The product was super high quality, was shipped quickly. Very happy with this company and the products they offer

Beautiful product Beautiful product and quick delivery. They were out of stock at Wayfair, so I went directly to Mascot Hardware.

Beautiful product, weird customer service. On March 8 I contacted the company to ask about how to return the product. I love the merchandise, but the knobs don't fit my cabinets. I received an email telling me that I would receive instructions. Yesterday, March 14, I contacted them again to say that I had not received instructions. This morning I received another email saying that my return had been started but no instruction about how to send the merchandise back. I am seriously concerned for this business as they do not seem to have processes in place to deal with basic things. Again, beautiful product, weird customer service.

Got out my product quickly Got out my product quickly, followed up when I had problems with tracking with a fast respond time. Product exactly as described

Got these faster than I expected Got these faster than I expected, and although the coasters were a little more silver than I expected, they go great with my drinking glasses!