Got these faster than I expected Got these faster than I expected, and although the coasters were a little more silver than I expected, they go great with my drinking glasses!

Beautiful product, weird customer service. On March 8 I contacted the company to ask about how to return the product. I love the merchandise, but the knobs don't fit my cabinets. I received an email telling me that I would receive instructions. Yesterday, March 14, I contacted them again to say that I had not received instructions. This morning I received another email saying that my return had been started but no instruction about how to send the merchandise back. I am seriously concerned for this business as they do not seem to have processes in place to deal with basic things. Again, beautiful product, weird customer service.

Got out my product quickly Got out my product quickly, followed up when I had problems with tracking with a fast respond time. Product exactly as described

Disappointed I was very disappointed because the rack in the picture I ordered from showed copper tips on the silver hooks. The rack I received did not have this copper accent. The rack I received is beautiful and seems to be made very well. I was excited about the copper tips because it matched a clock hanging near black cabinets. They would have brought everything together. I will keep the rack I received as it is a beautiful piece.

Time to delivery was extremely fast Time to delivery was extremely fast. The knobs for my cupboard are beautiful. 3 out of 30 needed the mounting stud slightly adjusted. Easily adjusted by loosening and adding 2 wraps of Teflon tape.