I would have provided 5 stars if my Z… I would have provided 5 stars if my Z wave Schlage connect Deadbolt would work on my system. It once did work but an apparent upgrade disconnected it and I cannot reconnect it. Also my GE z wave thermostat will not connect to your system. Another issue is your light bulbs. Once power is lost they do not reconnect to the system. This is inconvenient for a vacation home since no one is there to manually reconnect them. Other than those three items everything else works fine including your cameras.

The worst The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool . Finally, Very poor support

poorly designed video doorbell Spent hours trying to make the doorbell sync with the chime until suddenly it started working. The doorbell only runs on its internal battery and the app does not notify you the battery is running low. To make matters worse the battery lasts less than a week and has to be removed from its mounting base to recharge. This product needs to go back to the drawing board, thumbs down for this video doorbell.

Compatibility awareness The products are good, but here is my negative experience. Compatibility shortcomings with Homekit should have been mentioned before purchase. Only after purchasing we found out that the cameras are not compatible with Homekit. The other negative (which I think is big) is the kit did not contain any decals or a sign for the front yard. You have to pay to get these, after spending more than $600. The customer service is excellent.

Not much into gadgets especially when… Not much into gadgets especially when using apps. Got to say installing an Abode home system when very smoothly- really impressed. Had an issue subscribing to the annual payment, the online staff were very helpful . Excellent service all round.