Hard to get a good response by email… Hard to get a good response by email takes multiple attempts Sometimes alarm goes off no one calls is there a time indicator before you call ? I bought what I thought was a camera so I could monitor but probably my mistake it’s a motion detector

Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!

The abode system fits my needs very… The abode system fits my needs very well. All the various device options work for me. In addition, there have been very few outages that I can attribute to the Abode system. In addition, the support has been very good and responsive. The only thing that I would like to see is possibly some additional device options for smoke and water detection and also the sliding door device battery runs out rather quickly and requires additional expense to purchase another.

The quality isn’t there The quality isn’t there. The image isn’t clear enough. You cannot zoom in on the footage. The system goes offline more than I think is acceptable and the interface is clunky and could use some additional refinement. I wish I never purchased the system. I would warn future buyer to do your homework and get them to follow through on their word to send samples/live link before buying. I asked and they never sent it. Their 50% off sale is bait tactic. Take your time in reviewing.

Compatibility awareness The products are good, but here is my negative experience. Compatibility shortcomings with Homekit should have been mentioned before purchase. Only after purchasing we found out that the cameras are not compatible with Homekit. The other negative (which I think is big) is the kit did not contain any decals or a sign for the front yard. You have to pay to get these, after spending more than $600. The customer service is excellent.