Didn't sell me what I didn't need, listened to me When we were deciding on what we needed for our house the person assisting us was not pushy at all. He educated us on everything but ultimately let us decide on what we needed. When the items came, it was easy to install by ourselves & we love that we can personalize the monitoring to our needs based on when we need it.

I love the system, but get the cameras in Apple Home I love the system, even though the settings get a little complicated and could use some pop-up explanations or examples to show when to turn something on or off. What I hate is that the cameras do not show up on HomeKit! I understand that there may be a different cost for Abode to do so. So then make another version for Apple users!

Expected more flexibility Bought ABODE for residential standalone use. Alarm system is effective yet simple. I'd expect the capability of dividing group of sensors in zones (ground floor, first floor, main house, barbecue place, etc) in order to allow different time delays per zone.

Hard to get a good response by email… Hard to get a good response by email takes multiple attempts Sometimes alarm goes off no one calls is there a time indicator before you call ? I bought what I thought was a camera so I could monitor but probably my mistake it’s a motion detector

Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!