We are long term users and love Abode We have been using Abode for home security and monitoring, leak detection, CO/Smoke detection, and multiple smart home functions (locks, lights, etc.) We love what Abode provides for us seamlessly, and perfectly customized to our needs. Abode connects easily through their mobile app, and we also access it through Alexa and Home Assistant. So versatile, customizable, and reliable. I can't say enough good things about Abode.

I love the system, but get the cameras in Apple Home I love the system, even though the settings get a little complicated and could use some pop-up explanations or examples to show when to turn something on or off. What I hate is that the cameras do not show up on HomeKit! I understand that there may be a different cost for Abode to do so. So then make another version for Apple users!

Didn't sell me what I didn't need, listened to me When we were deciding on what we needed for our house the person assisting us was not pushy at all. He educated us on everything but ultimately let us decide on what we needed. When the items came, it was easy to install by ourselves & we love that we can personalize the monitoring to our needs based on when we need it.

Hard to get a good response by email… Hard to get a good response by email takes multiple attempts Sometimes alarm goes off no one calls is there a time indicator before you call ? I bought what I thought was a camera so I could monitor but probably my mistake it’s a motion detector

The worst The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool . Finally, Very poor support