Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!

Security and Reliability I've been an Abode customer for a few months now. During this time, I have come to value the reliability of the system, especially when I travel and have the ability to use the cameras to check in on my pets. I also love the notifications that I receive when motion is detected and the ability to view the stream real-time if needed. Setting up the system was also easy and took me less than an hour for everything. Afterwards, I integrated it with Alexa which makes controlling the system easy through voice commands. Overall, very happy and glad I chose Abode!

The worst The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool . Finally, Very poor support

I would have provided 5 stars if my Z… I would have provided 5 stars if my Z wave Schlage connect Deadbolt would work on my system. It once did work but an apparent upgrade disconnected it and I cannot reconnect it. Also my GE z wave thermostat will not connect to your system. Another issue is your light bulbs. Once power is lost they do not reconnect to the system. This is inconvenient for a vacation home since no one is there to manually reconnect them. Other than those three items everything else works fine including your cameras.

Compatibility awareness The products are good, but here is my negative experience. Compatibility shortcomings with Homekit should have been mentioned before purchase. Only after purchasing we found out that the cameras are not compatible with Homekit. The other negative (which I think is big) is the kit did not contain any decals or a sign for the front yard. You have to pay to get these, after spending more than $600. The customer service is excellent.