The worst The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool . Finally, Very poor support

Didn't sell me what I didn't need, listened to me When we were deciding on what we needed for our house the person assisting us was not pushy at all. He educated us on everything but ultimately let us decide on what we needed. When the items came, it was easy to install by ourselves & we love that we can personalize the monitoring to our needs based on when we need it.

poorly designed video doorbell Spent hours trying to make the doorbell sync with the chime until suddenly it started working. The doorbell only runs on its internal battery and the app does not notify you the battery is running low. To make matters worse the battery lasts less than a week and has to be removed from its mounting base to recharge. This product needs to go back to the drawing board, thumbs down for this video doorbell.

Not much into gadgets especially when… Not much into gadgets especially when using apps. Got to say installing an Abode home system when very smoothly- really impressed. Had an issue subscribing to the annual payment, the online staff were very helpful . Excellent service all round.

Its junk - it might seem cheap and private and contractless - but its not Every time I try to connect to my two downlights via blue tooth something has changed in the app and nothing works. Its almost as if they deliberately what to make it the worst experience ever! Every time I go to use it it suddenly needs some new permission, for example it suddenly started needing to use location then it needed a wifi connection then it wanted the camera - its a coloured light FFS! This stuff is junk! All I wanted was to turn on some coloured lights and set the colour - but it is NEVER simple- I have to mess around with passwords and locations and blue tooth and reset this and reset that! ITS STUPID! dont waste your money.