Pretty much everything went well on installation and use. Other than a minor hiccup registering the Iota (corrected by tech support), everything else went well on installation. I'm getting notifications, both on the chime and on my phone (most of them at least). I haven't been able to test some of the devices yet like the smoke, motion or glass break detection.

Compatibility awareness The products are good, but here is my negative experience. Compatibility shortcomings with Homekit should have been mentioned before purchase. Only after purchasing we found out that the cameras are not compatible with Homekit. The other negative (which I think is big) is the kit did not contain any decals or a sign for the front yard. You have to pay to get these, after spending more than $600. The customer service is excellent.

The abode system fits my needs very… The abode system fits my needs very well. All the various device options work for me. In addition, there have been very few outages that I can attribute to the Abode system. In addition, the support has been very good and responsive. The only thing that I would like to see is possibly some additional device options for smoke and water detection and also the sliding door device battery runs out rather quickly and requires additional expense to purchase another.

Didn't sell me what I didn't need, listened to me When we were deciding on what we needed for our house the person assisting us was not pushy at all. He educated us on everything but ultimately let us decide on what we needed. When the items came, it was easy to install by ourselves & we love that we can personalize the monitoring to our needs based on when we need it.

The quality isn’t there The quality isn’t there. The image isn’t clear enough. You cannot zoom in on the footage. The system goes offline more than I think is acceptable and the interface is clunky and could use some additional refinement. I wish I never purchased the system. I would warn future buyer to do your homework and get them to follow through on their word to send samples/live link before buying. I asked and they never sent it. Their 50% off sale is bait tactic. Take your time in reviewing.