Didn't sell me what I didn't need, listened to me When we were deciding on what we needed for our house the person assisting us was not pushy at all. He educated us on everything but ultimately let us decide on what we needed. When the items came, it was easy to install by ourselves & we love that we can personalize the monitoring to our needs based on when we need it.

The quality isn’t there The quality isn’t there. The image isn’t clear enough. You cannot zoom in on the footage. The system goes offline more than I think is acceptable and the interface is clunky and could use some additional refinement. I wish I never purchased the system. I would warn future buyer to do your homework and get them to follow through on their word to send samples/live link before buying. I asked and they never sent it. Their 50% off sale is bait tactic. Take your time in reviewing.

I would have provided 5 stars if my Z… I would have provided 5 stars if my Z wave Schlage connect Deadbolt would work on my system. It once did work but an apparent upgrade disconnected it and I cannot reconnect it. Also my GE z wave thermostat will not connect to your system. Another issue is your light bulbs. Once power is lost they do not reconnect to the system. This is inconvenient for a vacation home since no one is there to manually reconnect them. Other than those three items everything else works fine including your cameras.

The worst The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool . Finally, Very poor support

Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!