Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!

poorly designed video doorbell Spent hours trying to make the doorbell sync with the chime until suddenly it started working. The doorbell only runs on its internal battery and the app does not notify you the battery is running low. To make matters worse the battery lasts less than a week and has to be removed from its mounting base to recharge. This product needs to go back to the drawing board, thumbs down for this video doorbell.

Solid DIY solution for the most part Overall my experience with Abode has been positive. The hardware (except for the outdoor smart camera which has been pulled from the market) has been solid. The monitored service seems solid and when I have tested the fire/smoke alarms, I've received a call immediately. The system integrates well with Home Assistant. I use the motion and door/window sensors for triggering smart home events.

The worst The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool . Finally, Very poor support

Pretty much everything went well on installation and use. Other than a minor hiccup registering the Iota (corrected by tech support), everything else went well on installation. I'm getting notifications, both on the chime and on my phone (most of them at least). I haven't been able to test some of the devices yet like the smoke, motion or glass break detection.