Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!

Compatibility awareness The products are good, but here is my negative experience. Compatibility shortcomings with Homekit should have been mentioned before purchase. Only after purchasing we found out that the cameras are not compatible with Homekit. The other negative (which I think is big) is the kit did not contain any decals or a sign for the front yard. You have to pay to get these, after spending more than $600. The customer service is excellent.

They’re ok… Your cameras and sensors are pretty good. I wish I could select only one or two to receive notifications on, like my front door camera for example. However, your doorbell camera is terrible. It doesn’t pick up anything at all and the battery only lasts 12-14 hours. How is that useful?!?

Solid DIY solution for the most part Overall my experience with Abode has been positive. The hardware (except for the outdoor smart camera which has been pulled from the market) has been solid. The monitored service seems solid and when I have tested the fire/smoke alarms, I've received a call immediately. The system integrates well with Home Assistant. I use the motion and door/window sensors for triggering smart home events.

I love the system, but get the cameras in Apple Home I love the system, even though the settings get a little complicated and could use some pop-up explanations or examples to show when to turn something on or off. What I hate is that the cameras do not show up on HomeKit! I understand that there may be a different cost for Abode to do so. So then make another version for Apple users!