Hard to get a good response by email… Hard to get a good response by email takes multiple attempts Sometimes alarm goes off no one calls is there a time indicator before you call ? I bought what I thought was a camera so I could monitor but probably my mistake it’s a motion detector

The worst The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool . Finally, Very poor support

The quality isn’t there The quality isn’t there. The image isn’t clear enough. You cannot zoom in on the footage. The system goes offline more than I think is acceptable and the interface is clunky and could use some additional refinement. I wish I never purchased the system. I would warn future buyer to do your homework and get them to follow through on their word to send samples/live link before buying. I asked and they never sent it. Their 50% off sale is bait tactic. Take your time in reviewing.

We are long term users and love Abode We have been using Abode for home security and monitoring, leak detection, CO/Smoke detection, and multiple smart home functions (locks, lights, etc.) We love what Abode provides for us seamlessly, and perfectly customized to our needs. Abode connects easily through their mobile app, and we also access it through Alexa and Home Assistant. So versatile, customizable, and reliable. I can't say enough good things about Abode.

Compatibility awareness The products are good, but here is my negative experience. Compatibility shortcomings with Homekit should have been mentioned before purchase. Only after purchasing we found out that the cameras are not compatible with Homekit. The other negative (which I think is big) is the kit did not contain any decals or a sign for the front yard. You have to pay to get these, after spending more than $600. The customer service is excellent.