The abode system fits my needs very… The abode system fits my needs very well. All the various device options work for me. In addition, there have been very few outages that I can attribute to the Abode system. In addition, the support has been very good and responsive. The only thing that I would like to see is possibly some additional device options for smoke and water detection and also the sliding door device battery runs out rather quickly and requires additional expense to purchase another.

I love the system, but get the cameras in Apple Home I love the system, even though the settings get a little complicated and could use some pop-up explanations or examples to show when to turn something on or off. What I hate is that the cameras do not show up on HomeKit! I understand that there may be a different cost for Abode to do so. So then make another version for Apple users!

Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!

Didn't sell me what I didn't need, listened to me When we were deciding on what we needed for our house the person assisting us was not pushy at all. He educated us on everything but ultimately let us decide on what we needed. When the items came, it was easy to install by ourselves & we love that we can personalize the monitoring to our needs based on when we need it.

Compatibility awareness The products are good, but here is my negative experience. Compatibility shortcomings with Homekit should have been mentioned before purchase. Only after purchasing we found out that the cameras are not compatible with Homekit. The other negative (which I think is big) is the kit did not contain any decals or a sign for the front yard. You have to pay to get these, after spending more than $600. The customer service is excellent.