Didn't sell me what I didn't need, listened to me When we were deciding on what we needed for our house the person assisting us was not pushy at all. He educated us on everything but ultimately let us decide on what we needed. When the items came, it was easy to install by ourselves & we love that we can personalize the monitoring to our needs based on when we need it.

Nothing has worked for me Nothing had worked for me. It’s all useless. The cameras never stay connected, the front door camera will not upgrade, online but black image. I have nothing set up to give alerts but paid for Pro plan? I see in an old email you were supposed to send me a sim to activate? Never received. Not even the sign works to pretend I have security. Came missing one piece! Total complete waste of money so far, high aggravation cost too!

Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!

Solid DIY solution for the most part Overall my experience with Abode has been positive. The hardware (except for the outdoor smart camera which has been pulled from the market) has been solid. The monitored service seems solid and when I have tested the fire/smoke alarms, I've received a call immediately. The system integrates well with Home Assistant. I use the motion and door/window sensors for triggering smart home events.

Expected more flexibility Bought ABODE for residential standalone use. Alarm system is effective yet simple. I'd expect the capability of dividing group of sensors in zones (ground floor, first floor, main house, barbecue place, etc) in order to allow different time delays per zone.