Very disappointing We ordered 2 outdoor cameras via their promo sale to go with our current Abode security system. Spent hours & days with 2 different techs & still not able to connect with our internet & the system. We sent it back after consulting with them & we were only reimbursed $55.32 for our $79.06 purchase. They said it was the shipping costs both ways but it was more than the shipping according to our calculation. This big promo “sale” ended up being a disappointing rip off!

Solid DIY solution for the most part Overall my experience with Abode has been positive. The hardware (except for the outdoor smart camera which has been pulled from the market) has been solid. The monitored service seems solid and when I have tested the fire/smoke alarms, I've received a call immediately. The system integrates well with Home Assistant. I use the motion and door/window sensors for triggering smart home events.

Hard to get a good response by email… Hard to get a good response by email takes multiple attempts Sometimes alarm goes off no one calls is there a time indicator before you call ? I bought what I thought was a camera so I could monitor but probably my mistake it’s a motion detector

8 Cameras didn't last 6 months Abode Cam 2 cameras are a waste of money. I bought 8 Cam 2 cameras for watching my mom's house, 3 interior and 5 exterior. She's 91 years old and lives 1000 miles away from me. Last year, I drove from Florida to Virginia, setup and installed the cameras, and got the Pro subscription. After about a week, the cameras started to go offline randomly. At first when they were power cycled they came back on. After about a month, they would not. In 6 months, all 8 cameras had failed and would not come back on when power cycled. My mom is not tech savvy enough to factory reset and setup the cameras again. Other devices, such as Amazon echo devices never had a problem. Wifi signal is strong. I have now replaced all abode cameras with Blink cameras and haven't had a problem since. The abode cameras are in a junk box.

Nothing has worked for me Nothing had worked for me. It’s all useless. The cameras never stay connected, the front door camera will not upgrade, online but black image. I have nothing set up to give alerts but paid for Pro plan? I see in an old email you were supposed to send me a sim to activate? Never received. Not even the sign works to pretend I have security. Came missing one piece! Total complete waste of money so far, high aggravation cost too!