Eric
GBNot the best service Took multiple emails and pictures to get replacement parts not in original package even as I was very specific and provided part numbers. Eventually, they did agree to send needed parts.
Paul Garney
GBService could be better We received the wrong faucet in the mail. Anzzi did replace it for the correct one, but it took a quite a few emails and back and forth to get it done. Kind of a hassle.
Dawn Marie Gilmore
GBBeware. They are cluless. I do not usually review items But feel the need to review this crappy product and company. Never have I ever received such bad customer service in my 59 years of life. The drain instructions and parts do not match up. I tried to talk to customer service and after days of waiting I find out no one there knows anything about their product. They say to drill a 2" hole and then tell you put a 2-1/4" gasket in it. I take pictures with a tape measure showing the dimensions and instructions and then since they can't comprehend even the most basic concepts of math I get told to take a video. Then they say those aren't their parts. As if some magical parts just showed up at my house. This is what you get with Chinese made parts and customer service elsewhere who have never once seen their own parts. Beware.
Cranberry Construction
GBQuick delivery Quick delivery. Product arrived safe and sound, Lovely glass doors at a great price!
Ron Whisker
GBNEVER AGAIN !!! I've been in the construction business for more than 50 years and this has to be among the worst experiences I've had over a simple sink faucet. Ordered on 07 FEB 2024, delivered 13 FEB 2024. Checked the box to be sure all the parts were there, before I began the replacement. Found that the clamp springs for the water line attachment were missing along with an Allen wrench. Contacted customer and reported the shortage (Including their part numbers). It took until 12 MAR 2024 (and several more contacts) to finally get the correct parts. The final straw was the flexible hose assembly was several inches too long to fit the valve handles. Fortunately it was flexible enough to bend around to fit onto the valves, but required me crawling into the sink cabinet to do this. More pain than I'd be willing to go through again.