stacy howard
GBBuyer beware remote fail less than s yesr After 6 months of smart toilet use remote went out. Company is unwilling for any type of support stating out of warranty. Remote replacement cost $300. This is not a luxury built brand if product does not last a year. Very disappointed buyer beware
Dave
GBFast delivery Good job! -
Sharon Presgraves
GBBuyer Beware 15+ days and no shipment confirmation, I had to email to find out where my item was! 20 days after the original purchase they just cancel the order and issued the refund. I note, these doors are STILL availble on the website for purchase!!! Not 'Temporarily Unavailable' or 'Currently out of Stock'. Still fuming!! Not a simple email communication or a sorry or a we will honor your sale price. Nope! Just a they are damaged, we will contact you when everything is handled and replaced. Do not have to bother reaching out to me, I will take my business elsewhere and never purchase another Anzzi product again. I would rather NOT have another round with a company who lacks simple communication skills and has all around poor business etiquette!
Michele Vanhorn
GBQuick shipping Quick shipping, low cost, and high quality!
Dawn Marie Gilmore
GBBeware. They are cluless. I do not usually review items But feel the need to review this crappy product and company. Never have I ever received such bad customer service in my 59 years of life. The drain instructions and parts do not match up. I tried to talk to customer service and after days of waiting I find out no one there knows anything about their product. They say to drill a 2" hole and then tell you put a 2-1/4" gasket in it. I take pictures with a tape measure showing the dimensions and instructions and then since they can't comprehend even the most basic concepts of math I get told to take a video. Then they say those aren't their parts. As if some magical parts just showed up at my house. This is what you get with Chinese made parts and customer service elsewhere who have never once seen their own parts. Beware.