NEVER AGAIN !!! I've been in the construction business for more than 50 years and this has to be among the worst experiences I've had over a simple sink faucet. Ordered on 07 FEB 2024, delivered 13 FEB 2024. Checked the box to be sure all the parts were there, before I began the replacement. Found that the clamp springs for the water line attachment were missing along with an Allen wrench. Contacted customer and reported the shortage (Including their part numbers). It took until 12 MAR 2024 (and several more contacts) to finally get the correct parts. The final straw was the flexible hose assembly was several inches too long to fit the valve handles. Fortunately it was flexible enough to bend around to fit onto the valves, but required me crawling into the sink cabinet to do this. More pain than I'd be willing to go through again.

Part issues - Buyers be aware!! I purchased and installed this ANZZI faucet 3 years ago. Starting August 2023, the faucet started to drip water and would not shut off. The problem appears to be the water valve assembly which needs to be replaced. However, I was informed by customer service that the part was on back order. I have repeatedly contacted the customer service since then, and I got the same answer. Now I learned the part will not be available until May 2024! I no longer believe the timeline, or if the part will ever come. This is a ridiculous situation, a customer should not have to wait at least 9 months for a replacement part to come! If you are thinking of buying this faucet, please be aware that if anything is broken, you WILL almost certainly NOT be able to repair it!!

Buyer beware remote fail less than s yesr After 6 months of smart toilet use remote went out. Company is unwilling for any type of support stating out of warranty. Remote replacement cost $300. This is not a luxury built brand if product does not last a year. Very disappointed buyer beware

It takes too long to communicate and… It takes too long to communicate and the return policy is almost none existent for anything is worth less than 200 dollars.

Nice faucet Nice faucet, great price. Wish there was another aerator available for a little more powerful flow. But it is really nice as is.