Reg Nilson Hernandez Mr. Nilson Hernandez called before arrival. He was punctual. He was very professional, courteous, and informative. He explained the working of the system panel, and changed the batteries. He was very patient in spite of many questions from me. I am very happy and satisfied with him overall. CPSS must have more techs like him. Dr. C. Somarajan 484-354-8512 3855 Golden Knot D., Kissimmee FL 34746 04Feb2021

CPPS is trustworthy and does what is commits to doing. CPPS customer service answered my call immediately. Could see the issue. Order tech service. Russell Mimms called me the next day, schedule the tech to come. A confirmation was sent and a reminder 24 hour from the appointment. Nilson Hernandez arrived as promised with a peer technician. They did the work, explained it, and worked independently allowing me to continue working in my office. All done correctly.

very prompt response! -

Nilson Hernzandez CPSS Review The technician, Nilson Hernzandez, arrived to the appointment as scheduled. He efficiently got the security system setup, tested the system, and completely explained how it the systems works. Nilson finished the work quickly and accurately. He even helped fix a door knob that was a builder issue.

Sensor fix Nilson was great and very efficient but a little excessive insisting on a review right there and then.